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Technical Support Role in Solar Technology
Há 1 mês
Exciting opportunity to kick-start your career in Technical Support with a global leader in the BPO industry. As a Technical Support Agent, you will be responsible for providing world-class service to clients' customers while working on projects of top prestigious and worldwide brands.
Your responsibilities will include:
Supporting client activities by offering exceptional service to their customers
Answering incoming customer queries promptly
Identifying issues and providing effective solutions to ensure customer satisfaction
Recording customer data accurately in the CRM system
Providing ad-hoc support as required
You will be a team player and collaborate for the success of the team and project.
Salary and Benefits
We offer a competitive salary package of $25,000 per year, including a permanent contract at 39 hours per week, language classes, international environment, and discounts on certain products.
About the Company
Our company is a global leader in the BPO industry, with 170,000 employees across the globe. We deliver innovative solutions, technology, and expertise to support operational needs for clients and provide a seamless experience to customers in the moments that matter.
Required Skills and Qualifications
To succeed in this role, you will need:
A native-level proficiency in English
A strong technical understanding or interest in the technical field
Excellent listening skills and proficient communication abilities
A drive for excellence and professionalism
Strong teamwork skills and dedication to collaborative success
Living in Barcelona
Start availability on short notice
