Dutch Technical Support Specialist for Global Technology Brand

Há 1 mês


Lisboa, Lisboa, Portugal Talingual Tempo inteiro

About the Role

We are seeking a highly motivated Dutch speaking Technical Support Advisor to join our team in Lisbon, Portugal.

Job Summary:

This is an exciting opportunity for someone with excellent communication skills and a passion for technology to represent a global technology brand as a first point of contact for customers via phone, emails, and chat. The successful candidate will have the ability to troubleshoot technical issues with voice assistant devices and provide exceptional customer satisfaction.

Responsibilities:

  1. Provide first-time resolution for customer inquiries and technical issues via phone, email, and chat
  2. Represent the company's values and brand through effective communication and troubleshooting
  3. Maintain accurate records of customer interactions and technical issues

Requirements:

  • Fluent Dutch and English language skills
  • Previous customer service or technical support experience desired
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask effectively

What We Offer:

  • A competitive monthly gross salary of 1220 euros (basic salary 1100 + Euro 120 p/m bonus potential)
  • Relocation package for those relocating from outside Portugal including flight reimbursement and subsidized room in company apartment in Lisbon for rent of 280 euros per month
  • Fully paid training provided
  • Excellent career opportunities within the company

About Talingual

Talingual is a leading international recruitment agency that specializes in placing candidates in new roles across Europe. With extensive experience in the industry, we offer honest and clear guidance to job seekers and provide relocation advice to ensure a smooth transition into their new role. Our recruiters are friendly and supportive, working closely with candidates to identify their strengths and prepare them for interviews.



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