Front Office Operations Manager

Há 2 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

About Us

Six Senses Douro Valley is a luxury hotel that serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences.

Our mission is to reawaken people's senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.

Role Overview

We are seeking an experienced Assistant Front Office Manager to join our team. The successful candidate will be responsible for the efficient operation of the Front Office department to provide exceptional products and services within brand operating standards.

The Assistant Front Office Manager will oversee the management of the guest history and profile system in conjunction with the Reservations Manager, determine room rates based on the selling tactics of the resort, and work in partnership with Guest Services, Reservations, Housekeeping and F&B to ensure guest's needs are determined/met.

Responsibilities

  1. Process advance deposits on reservations
  2. Track future room availabilities on the basis of reservations
  3. Determine room rates based on the selling tactics of the resort
  4. Oversee the management of the guest history and profile system
  5. Work in partnership with Guest Services, Reservations, Housekeeping and F&B to ensure guest's needs are determined/met

Requirements

  • Possess a Bachelor's degree in Hotel Management, Business Administration or related field plus two to four years front office/guest services experience including supervisory experience
  • Fluent in English; additional languages are preferred
  • Possess the relevant work visas to work in the EU

Benefits

As a valued member of our team, you will receive:

  • A competitive salary of €40,000 - €60,000 per annum
  • A comprehensive benefits package including health insurance, pension plan, and paid time off
  • Ongoing training and development opportunities to enhance your skills and knowledge

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application through Buscojobs Portugal.



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