German Customer Service Representative

Há 1 mês


Porto, Porto, Portugal Sitel Corp. Tempo inteiro

Key Responsibilities:
• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner

Requirements:
• Native or proficient level of German (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem-solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal

About the Role:
As a customer advisor specialist, you will be part of a multicultural environment where you can improve your quality of life and grow your career. You will be responsible for creating amazing customer experiences that people value and we are proud of.

About Us:
At Sitel Corp., we believe in memorable associate experiences and providing opportunities for growth and development.



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