Customer Service Representative

2 semanas atrás


Porto, Porto, Portugal David Kennedy Recruitment Tempo inteiro

David Kennedy Recruitment is proud to partner with a leading Outsourcing/BPO consultancy seeking a skilled German-speaking Customer Service Representative to join their team in Porto, Portugal.

About the Role

This permanent contract position offers a unique opportunity to work on-site and contribute to the growth of a dynamic company. The successful candidate will be responsible for providing exceptional customer support to German-speaking clients via phone, email, chat, and social media channels.

Key Responsibilities
  • Deliver high-quality customer service by actively listening, identifying, and resolving customer inquiries and issues.
  • Collaborate with other departments, including Sales and Marketing, to ensure seamless communication and process optimization.
  • Work closely with merchants to address questions and concerns about products and services.
Requirements
  • C2 level fluency in German (both verbal and written) and minimum B2 level fluency in English.
  • Excellent problem-solving skills, with the ability to think critically and resolve complex issues efficiently.
  • Able to manage stressful situations effectively and maintain a positive attitude.
  • Prior experience in contact centers or customer-facing roles is advantageous.
  • Familiarity with technology applications and willingness to learn new tools and systems.
Benefits
  • A competitive salary package, including base salary + bonuses.
  • A dynamic and creative work environment with a positive atmosphere.
  • M Meal allowance and guidance to reach full potential.
Training and Development

30 calendar days of comprehensive training provided, scheduled Monday to Friday, 08:00 - 17:00.

The estimated annual salary for this role is approximately €34,000 - €42,000 based on industry standards, location, and job requirements.



  • Porto, Porto, Portugal Manpowertbo Tempo inteiro

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at ManpowerGroup. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.


  • Porto, Porto, Portugal Careerxtra Tempo inteiro

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Careerxtra. As a Customer Service Representative, you will be responsible for providing exceptional customer support to French-speaking clients via phone, email, chat, and social media channels. Your primary goal will be to resolve customer inquiries...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our Cross Border Talents team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Job Title: Customer Service RepresentativeAbout the Job:We are looking for a skilled customer service representative to join our team at Transcom. As a customer service representative, you will be responsible for providing exceptional customer support via multiple channels, including calls, chats, and emails. You will work closely with our team to ensure...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Transcom. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Provide timely and effective support to customers via...


  • Porto, Porto, Portugal Toptalent Tempo inteiro

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Toptalent. As a Customer Service Representative, you will be responsible for providing exceptional customer service to Italian-speaking customers through various communication channels. Key Responsibilities: Provide...


  • Porto, Porto, Portugal Jujur Tempo inteiro

    Customer Service RepresentativeJujur is committed to delivering exceptional customer service. As a Customer Service Representative, you will be the face of our company, providing support to Italian-speaking customers through various channels. Your primary goal is to ensure customer satisfaction by resolving issues efficiently and effectively.Key...


  • Porto, Porto, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    Job Title:Customer Service RepresentativeAt Randstad, we're looking for a talented Dutch native to join our multicultural team as a Customer Service Representative. In this role, you'll be responsible for providing top-notch customer support to our Dutch-speaking clients.Main Responsibilities:Providing exceptional customer service through various...


  • Porto, Porto, Portugal Jujur Tempo inteiro

    Customer Service RepresentativeAt Jujur, we value honesty and transparency in all our interactions. As a Customer Service Representative, you will be the face of our company, providing exceptional support to our German-speaking customers through various channels. Your role will involve actively working on process optimization to increase customer...


  • Porto, Porto, Portugal TOPTALENT Tempo inteiro

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our Italian-speaking customers through various communication channels.Key Responsibilities:Provide customer support...


  • Porto, Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Job Title: Customer Service Representative Job Type: Full-time Location: Remotely (or on-site) Job Description: We are seeking a highly skilled Customer Service Representative to join our team at Personalbüro U. Herrmann. As a Customer Service Representative, you will be responsible for providing excellent customer service to clients from one of the...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Transcom. As a Hungarian Language Specialist, you will be responsible for providing exceptional customer service to our clients through multiple channels, including phone, email, and chat.Key Responsibilities:Provide customer support via multiple...


  • Porto, Porto, Portugal Minacs Tempo inteiro

    Job Title: Customer Service Representative (English-speaking) - Telecommunications companyAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring that their...


  • Porto, Porto, Portugal Manpowertbo Tempo inteiro

    Customer Service RepresentativeAt ManpowerGroup, we're looking for a customer-focused individual to join our team as a Customer Service Representative. This role involves providing exceptional support to our clients through various channels, including chat, email, and telephone. You'll be responsible for resolving issues, maintaining customer information,...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative Opportunity in PortoWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Cross Border Talents in Porto, Portugal.About the Role:As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, email,...


  • Porto, Porto, Portugal Olx Tempo inteiro

    We are seeking a skilled Customer Service Representative to join our team at {company}.This role is ideal for individuals who possess excellent communication skills and a strong ability to resolve customer complaints in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve issues via phone, email, or online...


  • Porto, Porto, Portugal Minacs Tempo inteiro

    Career OpportunitiesJoin Minacs, a global leader in customer experience solutions, and take your career to the next level as a Customer Service Representative in Porto, Portugal. We offer a range of benefits and opportunities for growth and development.Job SummaryAs a Customer Service Representative, you will be responsible for providing high-quality...


  • Porto, Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Job Description:Role Overview:We are seeking a highly skilled Customer Service Representative to join our team at Personalbüro U. Herrmann. As a Customer Service Representative, you will be the primary point of contact for our clients, providing exceptional customer service and support.Key Responsibilities:Provide timely and effective responses to client...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Transcom. As a German Language Specialist, you will be responsible for providing exceptional customer support to our clients via multiple channels.Responsibilities:Provide customer support via call, chat, and emailOffer solutions and...


  • Porto, Porto, Portugal Sitel Corp. Tempo inteiro

    Customer Service Representative OpportunityWe are seeking a highly skilled German native or fluent individual to join our customer service team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer support through written and phone communication, building meaningful relationships with...