Multilingual Customer Support Specialist for Cross-Border Solutions in Porto
Há 1 mês
At Cross Border Talents, we are seeking a highly skilled and multilingual Customer Support Specialist to join our team in Porto. This exciting opportunity allows you to utilize your French language skills and provide exceptional customer service to our clients.
About the Role
We are looking for a dedicated and detail-oriented individual who can effectively communicate with customers via email, phone, and chat in French. The successful candidate will be responsible for addressing customer inquiries, troubleshooting issues, and providing timely solutions.
Responsibilities
- Provide professional and friendly support to French-speaking customers
- Address customer inquiries and resolve issues efficiently
- Maintain accurate records of customer interactions
- Collaborate with other team members to improve overall customer satisfaction
Requirements
- Fluent in French (written and spoken)
- Excellent communication skills in English
- Previous experience in customer service or a similar role is an asset
- Strong problem-solving abilities and a customer-centric mindset
- Ability to work well in a team environment
What We Offer
We offer a competitive salary range of approximately €25,000 - €35,000 per annum, depending on experience, as well as opportunities for growth and development within our dynamic team.
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