Czech Speaking Banking Representative
2 meses atrás
Czech Speaking Banking Representative Job
Job Description:
Are you a native-level Czech speaker looking to start a career in customer service? Do you have a passion for delivering exceptional experiences to customers? We are seeking a highly motivated and customer-focused individual to join our team as a Czech Speaking Banking Representative.
Key Responsibilities:
• Empower bank customers with the tools and information they need to manage their accounts and conduct banking transactions
• Provide clear product and service information, explaining benefits, features, and conditions to help customers make informed choices
• Address customer inquiries and clarify doubts, delivering thorough responses and effective solutions for each situation
• Represent the brand positively, maintaining a courteous, professional, and supportive demeanor in every interaction
• Deliver quality service across rotating shifts, providing prompt assistance regardless of time
Requirements:
• Proficiency in Czech and at least b2 English for clear, effective communication
• Strong customer service orientation with a focus on relationship-building
• Ability to work flexible hours and rotating shifts
• Problem-solving skills and a proactive approach to customer needs
What We Offer:
• Salary: €14k - 16k per year
• Relocation package available
Join our team and take the first step towards a rewarding career in customer service
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