IT Technical Specialist

2 semanas atrás


Aveiro, Aveiro, Portugal Grohe Ag Tempo inteiro

Company Overview

Grohe Ag is a global company with an open communication culture and agile development processes.

Salary

The estimated salary for this position ranges between €45,000 to €60,000 per annum, depending on experience.

Job Description

We are seeking an IT Technician to provide first and second-level assistance to users, install and configure hardware and software in accordance with established procedures. The main responsibilities of this role include:

  • 2nd level support as part of user support and VIP support
  • Support with site-related IT projects
  • Coordination of external service providers
  • Organisation of cross-location meetings, telephone and video conferences
  • Repair and replace broken hardware
  • Test and evaluate new technologies, hardware and software
  • Troubleshoot hardware and software
  • Ensure and optimize network performance
  • Support IT at the plant
  • Provide training to users on how to use and maintain computer equipment

Required Skills and Qualifications

The ideal candidate will possess a degree in computer science, information technology, engineering or a related field, or equivalent experience. Strong communication and collaboration skills are essential, along with the ability to work effectively within a team. Additional requirements include:

  • Excellent written and verbal communication skills in both Portuguese and English
  • Detail-oriented and well-organized, with the ability to manage multiple tasks simultaneously

Benefits

We offer a range of benefits, including continuous opportunities for growth and development in one of the world's largest sanitary producers, a cooperative and vibrant team culture, and competitive compensation package.



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