Technical Incident Resolution Specialist

Há 1 mês


Aveiro, Aveiro, Portugal Segula Technologies Tempo inteiro

Company Overview

">

At Segula Technologies, we are a leading player in the engineering and technology industry with a presence in over 30 countries. Our team of experts supports customers across various sectors including automobile, railway, energy, and aerospace.

">

About Us

">

We have a large team of specialists in engineering design, modeling, and simulation, as well as digital technologies. We work in an inclusive and respectful environment where everyone is valued and has equal opportunities to develop their potential.

">

Job Description

">

This role involves working as part of a technical team to ensure the rapid and effective resolution of major incidents. You will be responsible for coordinating analysis of service collisions and monitoring the execution of changes until their closure.

">

Key Responsibilities

">
  • ">
  • Assist in managing IT incidents to minimize disruption to services and restore normal operations as quickly as possible.">
  • Communicate with stakeholders and end-users regarding incident status and resolution.">
  • Coordinate with technical teams to diagnose and resolve incidents.">
">

Requirements

">

To succeed in this role, you will need a degree in computer science or equivalent professional qualification. Experience within a Major Incident Team, preferably in a financial services environment, is highly desirable.

">

You must have excellent communication skills, both written and verbal, and be able to prioritize workloads in a pressurized environment. Experience of using Incident Management Toolsets and knowledge of ITIL disciplines and processes are also essential.

">

Skills and Qualifications

">

The ideal candidate will have a working knowledge of Service Now and be able to analyze and diagnose technical issues to determine the root cause of incidents.

">

A salary of approximately $80,000-$100,000 per annum is available, depending on experience. This is a fantastic opportunity to work in an international team and receive continuous training. Please note that all information will be kept confidential according to EEO guidelines.

">

Benefits

">

Working at Segula Technologies offers a range of benefits, including the opportunity to work on high-profile projects and collaborate with a talented team of experts. We offer a dynamic and inclusive work environment where you can grow and develop your career.

">

Contact Information

">

If you are interested in this exciting opportunity, please submit your application. We look forward to hearing from you



  • Aveiro, Aveiro, Portugal Buscojobs Portugal Tempo inteiro

    About the Role:We are seeking a skilled Incident Resolution Specialist to join our team in Portugal. As an Incident Resolution Specialist, you will play a critical role in ensuring the rapid and effective resolution of complex incidents across our infrastructure environments.Key Responsibilities:Assist in the management of IT incidents to minimize disruption...


  • Aveiro, Aveiro, Portugal Segula Technologies Tempo inteiro

    Discover a fulfilling career opportunity at Segula Technologies, a pioneering company driving innovation in the automobile, railway, energy, and aerospace sectors. Estimated Annual Salary: £60,000 - £80,000 About the Role:The successful candidate will join our technical team as an Incident Resolution Specialist, working on complex infrastructure...


  • Aveiro, Aveiro, Portugal Buscojobs Portugal Tempo inteiro

    Job DescriptionSalary: €80,000 - €100,000 per year (dependent on experience)About the RoleWe are seeking a highly skilled Global Incident Resolution Specialist to join our team at Buscojobs Portugal. As a key member of our Major Incident Team, you will play a critical role in ensuring the rapid and effective resolution of complex incidents that impact...


  • Aveiro, Aveiro, Portugal Buscojobs Portugal Tempo inteiro

    Company Overview">SEGULA TECHNOLOGIES is a leading engineering and consulting company with a presence in over 30 countries. We have grown rapidly in recent years and currently employ more than 15,000 employees worldwide.">About the Role">We are seeking an IT Incident Resolution Specialist to join our Major Incident Team. The successful candidate will be...


  • Aveiro, Aveiro, Portugal Segula Technologies Tempo inteiro

    About UsAt Segula Technologies, we are a leading innovation company with a presence in key sectors such as the automobile, railway, energy, and aerospace industries. Our goal is to provide exceptional support to our customers at every stage of the product life cycle.Job DescriptionWe are seeking a Global Incident Resolution Specialist to join our team. This...


  • Aveiro, Aveiro, Portugal Buscojobs Portugal Tempo inteiro

    Job DescriptionAt Buscojobs Portugal, we are seeking a highly skilled Critical Infrastructure Incident Resolution Specialist to join our team. As a key member of our technical group, you will play a vital role in ensuring the rapid and effective resolution of major incidents affecting Santander UK's complex infrastructure environments.Key...


  • Aveiro, Aveiro, Portugal Segula Technologies Group Tempo inteiro

    Job OverviewSegula Technologies Group is a leading innovation company with a strong presence in key sectors such as automobile, railway, energy, and aerospace. We're seeking a talented individual to join our team.Role DescriptionThe purpose of this role is to work under guidance within a technical team across complex infrastructure environments to ensure the...


  • Aveiro, Aveiro, Portugal Segula Technologies Tempo inteiro

    Company Overview">Segula Technologies is a global company with a presence in over 30 countries, employing more than 15,000 professionals. We support our customers throughout the product life cycle, leveraging our expertise in engineering design, modeling and simulation, as well as digital technologies. Job Description">We are seeking an Incident Management...


  • Aveiro, Aveiro, Portugal Segula Technologies Group Tempo inteiro

    Company Overview">At SEGULA TECHNOLOGIES, we're an innovative company with a presence in key sectors like automotive, railway, energy, and aerospace. With over 15,000 employees in 30+ countries, we support our customers throughout the product life cycle. Our team of specialists in engineering design, modeling, simulation, and digital technologies works in an...


  • Aveiro, Aveiro, Portugal Segula Technologies Tempo inteiro

    Job DescriptionThe purpose of this role is to work as part of a technical team, focusing on the rapid and effective resolution of complex incidents in Segula Technologies' infrastructure. Key responsibilities include coordinating with teams to diagnose and resolve incidents, escalating critical issues, analyzing trends, and identifying root causes.About...


  • Aveiro, Aveiro, Portugal Segula Technologies Tempo inteiro

    About the RoleWe are seeking a skilled Technical Incident Management Strategist to join our team at Segula Technologies. As a key member of our IT operations, you will be responsible for ensuring the execution of our Major Incident strategy and operational delivery to an ITIL standard.Key ResponsibilitiesLeading a team and acting as the Senior SME for the...


  • Aveiro, Aveiro, Portugal Segula Technologies Group Tempo inteiro

    Company Overview">At Segula Technologies Group, we're an innovative company with a presence in key sectors like the automobile, railway, energy, and aerospace industries. Our team of experts supports customers throughout the product life cycle. With over 15,000 employees across 30 countries, we offer inclusive and respectful work environments where everyone...

  • Incident Response Specialist

    4 semanas atrás


    Aveiro, Aveiro, Portugal Buscojobs Portugal Tempo inteiro

    Company OverviewWe are a leading player in the automotive industry, driven by innovation and a passion for mobility. Our vision is to shape the future of transportation, embracing cutting-edge solutions for smart life on board and sustainable mobility.About ForviaCybersecurity is at the forefront of our digital transformation strategy. We strive to create a...


  • Aveiro, Aveiro, Portugal Segula Technologies Tempo inteiro

    Job Description: We are seeking an experienced Incident Management Leader to join our team at Segula Technologies. As a key member of our operations team, you will be responsible for ensuring the execution of our Major Incident strategy and process delivery to an ITIL standard.About Us: At Segula Technologies, we value professionalism and efficiency in all...


  • Aveiro, Aveiro, Portugal Buscojobs Portugal Tempo inteiro

    About ForviaForvia is a leading player in the automotive industry, driven by innovation and a passion for smart life on board and sustainable mobility.We are shaping the future of mobility through cutting-edge solutions, leveraging the power of technology to create a cleaner and smarter world.The Digital Transformation at Forvia is a key driver of our...


  • Aveiro, Aveiro, Portugal Buscojobs Portugal Tempo inteiro

    Job DescriptionThe purpose of this role is to ensure the execution of a Major incident strategy, process, and operational delivery to an ITIL standard, ensuring a professional Incident Management capability.This includes leading a team and acting as the Senior SME for the Major Incident Management function, driving the simplification and standardisation of...

  • IT Incident Management Lead

    3 semanas atrás


    Aveiro, Aveiro, Portugal Segula Technologies Tempo inteiro

    At Segula Technologies, we're looking for a skilled IT Incident Management Lead to ensure the stability and reliability of our IT operations. This critical role is key to our ongoing success, and we offer an exciting opportunity for a motivated professional to join our team.Job Summary:To manage multiple processes and identify areas for improvement to ensure...


  • Aveiro, Aveiro, Portugal Buscojobs Portugal Tempo inteiro

    **About the Role:**We are seeking a skilled Warehouse Technical Support Specialist to join our team in Ovar, Portugal. This is an exciting opportunity to work with a leading supplier of storage solutions, where you will be responsible for managing customer relationships and providing technical support.**Estimated Salary:** €38,000 per annum (based on...


  • Aveiro, Aveiro, Portugal Grohe Ag Tempo inteiro

    About Grohe AgDo you want to work in a fast-growing, global company with an open communication culture and agile development processes? Do you want to make things happen and actively develop them further?Job DescriptionPurpose:Provide SAP BASIS services for our SAP team globally.Your Key Responsibilities:Ensure the SAP based systems operate reliably and...

  • IT Incident Manager

    2 semanas atrás


    Aveiro, Aveiro, Portugal Buscojobs Portugal Tempo inteiro

    About the Role: We are seeking an experienced IT Incident Manager to join our Major Incident Team at Buscojobs Portugal.