Customer Service Specialist
1 dia atrás
We are looking for a skilled Customer Service Specialist to join our team at Personalbüro U. Herrmann. In this role, you will provide excellent customer support to German-speaking customers through various channels.
About the JobThis is a full-time position with a competitive salary range of €30,000 - €40,000 per year, depending on experience. The successful candidate will have excellent language skills in German and English, as well as strong communication and problem-solving abilities.
Key Responsibilities- Provide top-notch customer support via phone, email, chat, and social media channels;
- Support merchants with inquiries and questions about our product and service;
- Work closely with other departments to continuously improve customer satisfaction;
- German C2 level and English B2 level;
- Excellent language skills in both languages;
- Enthusiasm for technology and ease with using smartphones, tablets, or computers;
- Ability to communicate effectively and remain patient under pressure;
- An attractive remuneration package based on performance;
- Lifetime insurance;
- Meal allowance + transport allowance;
- Private health insurance;
- Porto Office Park reimbursement up to €400 in economy class every 6 months;
- Apartments available for rent at a discounted rate for the first year.
Please note that all salaries are tax-free and accommodation benefits are provided by us.
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