Sales Business Partner

1 semana atrás

Lisboa, Lisboa, Portugal Accor Hotels Tempo inteiro

**Role Overview**


Maintain a high level of exposure for the hotel through direct sales efforts. Ensure comprehensive and up-to-date knowledge of Novotel, ibis and Adagio Fujairah's unique selling points, features, amenities, services and policies.


Main Responsibilities:


  • Ensure complete coverage of own portfolio, covering all levels of accounts' managerial and departmental executives for a comprehensive client servicing of each account.
  • Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in a timely manner.
  • Prospecting new accounts for Novotel, ibis and Adagio Fujairah and follow the sales process through to convert into 'producing' accounts.
  • Formulate corporate offer letters and yearly contracts and any other required business correspondence.
  • Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
  • To arrange and manage familiarization / Site trips in line with business needs.
  • Respond within 24 hours to any Group/banqueting requests, checking space/rates in Opera and communicating to Meeting Manager for further follow up.
  • Maintain up-to-date activity and rate information for each account. Rates sheets must be accurate at all times.
  • Communicate any obstacles to completing action plans to DOSM.
  • To support the Sales team in carrying out roles effectively (i.e. by ensuring there are enough sales kits available for the week).

**Requirements**


  • You have experience in the service sector, which is relevant for our business (e.g. retail, hotel industry, catering, hospitality or service division).
  • You distinguish yourself through your service-oriented way of thinking and value work that has direct customer contact.
  • Ideally, you have already worked as a customer service representative, service agent or sales consultant and are an expert in customer support.
  • You have a confident demeanor and are not only sales-oriented, but perhaps even a charming sales talent.
  • Must be able to work a flexible schedule.
  • Willing to work on a shift rota basis to cover branch opening hours.

**About Accor Hotels**


We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement. Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.


**Contact**


To join our Group, please visit https://careers.Accor.Com/

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