Technical Support Specialist for Renewable Energy
Há 1 mês
Unlock your potential as a Technical Support Specialist for Renewable Energy at TTEC, where you'll be the spark that brightens days and ignites your career. Our award-winning employment experience is designed to help you grow and succeed in a hybrid work environment.
About the Role
We're looking for passionate individuals who share our enthusiasm for technology, renewable energy, and helping others. As a Technical Support Specialist, you'll troubleshoot with customers and resolve their issues with a smile. You'll collaborate internally with other team members to ensure exceptional customer experiences.
Key Responsibilities
- Provide technical support to field engineers, technicians, and product support personnel involved in diagnosing, troubleshooting, and repairing renewable energy systems.
- Assist sellers and homeowners during and after system installation and commissioning.
- Troubleshoot issues related to installations remotely via phone, email, and live chat.
- Document all customer interactions in our Customer Relations Management System and ensure follow-up until cases are resolved.
- Escalate complex issues to Tier 2 support and Team Lead as required.
Requirements and Qualifications
- Prior experience in Technical Support, Electronics, or electrical support.
- Ability to read, write, and speak English fluently.
- Ability to ask the right questions in a calm and respectful manner to diagnose issues and analyze complex data sets.
- Aptitude and detail orientation to prepare technical support reports.
- Comfortable resolving customer issues before escalating to the next level.
Benefits
- Competitive salary of $45,000 - $60,000 per annum (based on location and experience).
- An inclusive culture and community-minded organization where giving back is encouraged.
- A global team of curious lifelong learners guided by our company values.
- Base wage plus performance-based opportunities.
- A healthy benefits package based on your position.
About TTEC
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From training to individualized webcam-enabled engagement and coaching, we offer thousands of free courses to support your career growth. Join our dynamic, global family and be part of making customers happy.
-
Renewable Energy Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroAbout the RoleWe're seeking a skilled Renewable Energy Technical Support Specialist to join our team. As a technical support representative, you'll play a vital role in providing exceptional customer experiences.
-
Lisboa, Lisboa, Portugal Ttec Tempo inteiroAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team in Sofia, Bulgaria. As a key member of our global support network, you will be responsible for providing exceptional technical support to field engineers, technicians, and product support personnel involved in diagnosing, troubleshooting, and repairing renewable energy...
-
Renewable Energy Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Ttec Tempo inteiroTechnical Support Role OverviewAt TTEC, we're committed to delivering exceptional customer experiences. As a Renewable Energy Support Specialist, you'll be an integral part of our team, working closely with customers and internal stakeholders to resolve technical issues related to renewable energy systems.In this role, you'll have the opportunity to develop...
-
Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroJob Description:We are seeking a skilled Technical Support Specialist to join our team in Sofia, Bulgaria. As a key member of our technical support team, you will provide exceptional customer service and technical assistance to customers with renewable energy systems.Responsibilities:Provide technical support to field engineers, technicians, and product...
-
Lisboa, Lisboa, Portugal Ttec Tempo inteiroCompany OverviewTTEC is a global leader in customer experience and technology solutions. We empower businesses to deliver exceptional experiences through our human-powered, technology-enabled services.Job DescriptionWe are seeking a highly skilled Renewable Energy Technical Support Specialist to join our team. As a key member of our technical support team,...
-
Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Ttec Tempo inteiroUnlock a rewarding career with TTEC, a global leader in delivering exceptional customer experiences. As a Technical Support Specialist - Renewable Energy Systems, you'll play a vital role in bringing humanity to business.We're seeking a passionate individual who thrives in a fast-paced environment and is dedicated to helping others. In this role, you'll...
-
Lisboa, Lisboa, Portugal Ttec Tempo inteiroAbout the RoleAs a French-English Technical Support Representative, you will be working in a hybrid setup with our Sofia, Bulgaria location and remotely from your home. Your primary responsibility will be to provide technical support to customers via phone, email, and live chat. This role requires excellent communication skills, problem-solving abilities,...
-
Electrical Engineer
3 semanas atrás
Lisboa, Lisboa, Portugal Renewable Energy Grid Solutions Tempo inteiroAbout the RoleWe are seeking an experienced Electrical Engineer to join our team at Renewable Energy Grid Solutions. In this key role, you will be responsible for designing and implementing electrical systems for renewable energy projects.Job DescriptionThe ideal candidate will have a strong background in electrical engineering with experience in the...
-
Technical Support Specialist for Renewable Energy Systems
4 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroUnlock Your Career PotentialTtec, a global leader in customer experience solutions, is seeking a highly motivated and detail-oriented Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical support to field engineers, technicians, and product support personnel involved in diagnosing,...
-
Renewable Energy Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroWe are seeking a skilled German-English Technical Support Representative to join our team in Sofia, Bulgaria. This role offers a unique opportunity to bring humanity to business and make a positive impact on customer experiences.About the Role:The successful candidate will provide technical support to field engineers, technicians, and product support...
-
Renewable Energy Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Sp000S5 Greenyellow Iberia Sl Tempo inteiroAt GreenYellow Iberia, we are committed to providing innovative energy solutions for businesses and local authorities. Our team of experts in renewable energy is dedicated to helping our clients achieve their sustainability goals.As a Renewable Energy Specialist, you will play a key role in our operations department, focusing on photovoltaic self-consumption...
-
Renewable Energy Grid Solutions
4 semanas atrás
Lisboa, Lisboa, Portugal Renewable Energy Grid Solutions Tempo inteiroJob Summary: We are seeking a highly skilled Automation Expert Leader to join our team at Renewable Energy Grid Solutions. This role will be responsible for leading the automation of our grid operations, ensuring seamless integration and efficiency across our systems.About Us: At Renewable Energy Grid Solutions, we are dedicated to providing innovative...
-
Renewable Energy Systems Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout Us: At Galp, we've been a part of society for generations. As energy evolves, we adapt to create a more efficient future for ourselves and generations to come.We're committed to contributing to the communities where we live and work. Our team is passionate about bringing innovative solutions to the table, and we're excited to have you join us!Your...
-
Lisboa, Lisboa, Portugal Ttec Tempo inteiroAt TTEC, we're passionate about making customers happy. That's why we're seeking a talented German-English Technical Support Representative to join our team.What You'll Do:Provide technical support to field engineers, technicians, and product support personnel involved in diagnosing, troubleshooting, and repairing renewable energy systems.Assist sellers and...
-
Renewable Energy Accounting Specialist
Há 5 dias
Lisboa, Lisboa, Portugal The Nadara Group Tempo inteiroWe are seeking an experienced Renewable Energy Accounting Specialist to join our team at The Nadara Group in Lisbon, Portugal. As a key member of our accounting department, you will be responsible for the preparation and management of administrative, financial, and tax issues for our renewable energy projects.Key Responsibilities:Act as the main point of...
-
Renewable Energy Accounting Expert
Há 7 dias
Lisboa, Lisboa, Portugal Vector Renewables Portugal Unipessoal Lda Tempo inteiroAccounting and Reporting Senior Specialist in Renewable EnergyWe are Vector Renewables, an international consulting company specializing in renewable energy. As a leading advisor, we support clients throughout the life cycle of their projects.The role of Accounting and Reporting Senior Specialist is key to our operations in Portugal. As part of our team, you...
-
Renewable Energy Transition Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroCompany OverviewGreenYellow is a pioneering company in the renewable energy sector, established in 2007. With a global presence and over 1000 employees, we offer a unique blend of internationality, cultural diversity, and a human-sized approach to business.We are experts in energy transition for businesses and local authorities, with a strong commitment to...
-
Renewable Energy Technologist
Há 7 dias
Lisboa, Lisboa, Portugal Edp Renovaveis Servicios Financieros Sa Tempo inteiroAbout EDP New - Centre for New Energy TechnologiesWe are a Research & Development centre created in 2015, dedicated to creating possibilities for EDP to lead the energy transition and consolidate our position as a top-tier R&D centre, focused on energy.As part of EDP, a global energy group present in around 29 markets with a particular emphasis on renewable...
-
Renewable Energy Acquisitions Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Lightsourcelabs Tempo inteiroCompany OverviewLightsource bp is a pioneering force in the global solar energy sector, driving the world's transition to low carbon energy. Our mission is to develop and manage innovative solar projects that promote sustainability and environmental responsibility.Estimated Salary: $65,000 - $90,000 per annumJob DescriptionThe Renewable Energy Acquisitions...
-
Renewable Energy Civil Infrastructure Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Michael Page Tempo inteiroJob Summary:We are seeking a highly skilled Renewable Energy Civil Infrastructure Specialist to join our team at Michael Page. As a key member of our energy and renewables sector, you will play a vital role in the design and development of large-scale solar installations.About the Role:In this exciting opportunity, you will be responsible for the civil and...