Customer Service Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Job Description

We are seeking a skilled Customer Service Specialist to join our team at Cross Border Talents. This role involves providing exceptional customer support in German and English, ensuring a seamless experience for clients.

Responsibilities:
  • Answering customer inquiries and resolving issues in a timely and professional manner
  • Executing orders and assisting with phone banking ID and T-PIN setup, as well as Postbank app configuration
  • Card blocking, unblocking, and exchange, as well as recording phishing cases
  • Accepting payment transaction orders and providing product information
  • Recording complaints and escalating complex issues to senior representatives
Requirements:
  • Excellent linguistic skills in German (C1+); conversational English skills (B1+)
  • Active listening and strong communication skills
  • Ability to work under pressure and meet deadlines
  • Positive attitude and willingness to learn
Benefits:
  • Competitive salary: €45,000 - €60,000 per annum
  • Opportunity for career growth and professional development
  • Relocation package available for international candidates
  • Meal allowance and comprehensive benefits package
About Us:

Cross Border Talents is a multinational company dedicated to delivering exceptional customer experiences. Our friendly and international team is committed to excellence, and we strive to create a positive and inclusive work environment.



  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    About LisbonLisbon, the capital city of Portugal, boasts a unique blend of hilly terrain and stunning coastal views. The imposing São Jorge Castle offers breathtaking vistas of the old city's pastel-colored buildings, the Tagus Estuary, and the Ponte 25 de Abril suspension bridge.A Company OverviewCustomer Labs is an international service company...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Job DescriptionWe are seeking a motivated and detail-oriented Italian Language Customer Service Expert to join our team at Customer Labs. As a Customer Support Specialist, you will play a vital role in providing top-notch service to our clients by handling customer inquiries related to product features, technical issues, and other questions through various...

  • Customer Service Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Interstate Ac Service Tempo inteiro

    Job Title: CUSTOMER SERVICE REPRESENTATIVEDuties and Responsibilities:Main Responsibilities:Address customer inquiries through various channels, including chat, email, and phone, encompassing queries related to products and cashier operations.Evaluate specific concerns and implement necessary measures to fulfill customer requirements.Collaborate with teams...


  • Lisboa, Lisboa, Portugal Sellfreenow Tempo inteiro

    Customer Service Specialist – GermanJob offers with languages in EuropeJob offers with languages are published every day on our site, so keep looking for the right position for you.Currently we are hiring Customer Service Specialist – German in a European location, with a permanent position available.Salary: Customer Service Specialist – German


  • Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Job Title: Customer Support SpecialistJob Description:We are seeking a skilled Customer Support Specialist to join our team at Accs - Ares Customer Care Solutions Gmbh. The successful candidate will be responsible for providing top-notch customer service to our clients, utilizing their excellent communication skills in Dutch/Flemish and English.Key...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and working collaboratively with our team to achieve our goals.Key...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    We are seeking a highly skilled and motivated Multicultural Customer Service Specialist to join our team in Lisbon, Portugal. This is a unique opportunity for a native Polish speaker with advanced English language skills to work with a multicultural environment.About the Role:As a customer advisor specialist, your daily responsibilities will...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Company OverviewCross Border Talents is a leading platform in the entertainment industry, dedicated to delivering exceptional customer experiences. We're seeking a Customer Service Experience Specialist to join our team and play a pivotal role in shaping our customers' perceptions of our brand.


  • Lisboa, Lisboa, Portugal Cbt Tempo inteiro

    About the Role:At Cbt, we are seeking a highly skilled Multilingual Customer Service Specialist to join our team. As a specialist, you will play a vital role in delivering exceptional support to our international clientele. Your language skills and cultural insights will be essential in helping our clients succeed in various industries.Main...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    At Customer Labs, we are looking for an Italian-speaking Customer Service Representative to join our team. This is a fantastic opportunity to work with a leading BPO player in the industry and contribute to their pursuit of excellence in customer service.About the RoleThis role involves handling customer inquiries related to product features, technical...


  • Lisboa, Lisboa, Portugal Talent Search People Tempo inteiro

    Job Title: Italian Customer Service SpecialistAbout the Role:We are seeking a highly skilled and fluent Italian customer service specialist to join our team in Lisbon, Portugal. As a customer service specialist, you will be responsible for providing exceptional support to our customers via phone and email.Key Responsibilities:Respond promptly and...


  • Lisboa, Lisboa, Portugal Cognizant Technology Solutions Tempo inteiro

    Job Title: Customer Support Specialist for Streaming ServiceJob Summary: We are seeking a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone, email, or chat.Responsibilities:Respond to customer inquiries...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    About the Role: We are seeking a skilled Global Customer Service Specialist to join our team in Lisbon, Portugal. This is a full-time position with indefinite contracts, offering a competitive salary and performance bonus.Job Description: As a Global Customer Service Specialist, you will provide exceptional customer service via chat, email, and phone to...


  • Lisboa, Lisboa, Portugal Toptalent Tempo inteiro

    Role OverviewWe are seeking a highly skilled Customer Service Travel Specialist to join our team at Toptalent. This role will involve providing exceptional support to travelers, resolving issues and ensuring seamless experiences.


  • Lisboa, Lisboa, Portugal Boston Scientific Gruppe Tempo inteiro

    Job Summary: We are seeking a highly skilled Customer Service Specialist to join our team at Boston Scientific Gruppe. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Handle customer orders and resolve issues related to electronic orders in a...

  • Customer Service Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Service SpecialistLocation: Remote (On-Site in Lisbon, Portugal possible) Schedule:Monday to Friday: 08:00 AM to 08:00 PM (Rotational Shifts)Saturday and Sunday: 08:00 AM to 05:00 PMDays Off: 2 days rotational Job Summary:We are seeking a Dutch-speaking Customer Service Representative to work with our team in Portugal. This role requires...


  • Lisboa, Lisboa, Portugal Cbt Tempo inteiro

    Leading providers of solutions for international clients across various industries pride themselves on fostering a collaborative and dynamic work environment. As a Multilingual Specialist at Cbt, you will have the opportunity to engage in various roles such as contact moderator, translator, customer service specialist, content moderator, account manager, and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Unlock your career potential and become a key player in our international team as a Customer Service Specialist for Public Associations. About the RoleWe are seeking a highly motivated and culturally sensitive professional to provide exceptional customer service and support to public associations. As a Customer Service Specialist, you will be responsible...


  • Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiro

    Job Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...

  • Customer Service Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    As a Customer Service Specialist with Minacs, you will play a key role in delivering exceptional customer experiences for our clients in the hospitality industry. This is an exciting opportunity to utilize your Italian language skills and passion for customer service to drive business results.Key Responsibilities:Assist customers with their last-minute...