Technical Support Expert
Há 4 dias
Are you looking for a challenging and rewarding career in IT? Do you want to work with a leading European company that values innovation and excellence? If so, we encourage you to apply for the position of Technical Support Expert (Freelance) at Netcompany-Intrasoft.
As a Technical Support Expert, you will be responsible for providing technical assistance to our customers via phone, email, and chat. This may involve troubleshooting and resolving technical issues, installing software, configuring and upgrading ICT systems, and performing minor hardware repairs for end-user devices.
To succeed in this role, you must possess strong technical skills and experience in IT service management. You should also be able to communicate effectively with customers and provide clear explanations of technical concepts.
We offer a comprehensive training program to help you develop your skills and knowledge. Our team is committed to supporting your growth and helping you achieve your career goals.
Requirements- 1+ years of experience in an IT Service Desk and Direct Customer Support role (or similar).
- Proven experience in Active Directory (Microsoft and Azure), Office Tools (Excel, Word, etc.), ITSM Tools (Jira or ServiceNow), Software Installations, and Hardware Troubleshooting.
- Strong technical skills and experience in IT service management.
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