Global Customer Support Representative with Lisbon Relocation
3 semanas atrás
Embark on an international career journey in the vibrant city of Lisbon As a Global Customer Support Representative, you'll play a pivotal role in delivering exceptional customer experiences to clients worldwide. This exciting opportunity is perfect for individuals seeking a unique blend of professional growth, cultural immersion, and personal development.
About the RoleWe're looking for a highly motivated and skilled individual to join our team in Lisbon. As a Customer Support Representative, your primary responsibilities will include:
- Providing top-notch customer service via various communication channels;
- Identifying and resolving client issues efficiently;
- Recording data in our CRM system;
- Offering ad-hoc support and being an active team player.
To succeed in this role, you'll need to possess:
- A native level of German and at least a B1 level of English;
- An understanding of the value of excellent customer experience;
- Excellent communication and interpersonal skills;
- A drive for excellence and professionalism;
- Experience working in a fast-paced, dynamic environment.
We offer a comprehensive package that includes:
Compensation and Benefits- A competitive salary of 1300-1600€ gross/month (including free accommodation);
- Private health insurance after 6 months;
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company;
- Portuguese public holidays and 22 days of paid holidays;
- Reimbursement of initial flight expenses and yearly two-way flight ticket back to your home country (within the EU).
- Help in paperwork, opening a bank account, etc., upon your arrival.
We're committed to supporting your professional development and providing a stimulating work environment that fosters collaboration and growth.
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