Dutch Customer Support Representative with Relocation Opportunities

3 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

**Company Overview:**

Cross Border Talents is a leading recruitment agency specializing in international placements. Our goal is to connect talented professionals with top companies across the globe.

**Job Summary:**

We are seeking an experienced Dutch-speaking customer support representative to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service to Dutch clients via phone, email, and chat.

**Estimated Salary:** €45,000 - €60,000 per annum, depending on experience.

**Key Responsibilities:**

  • Provide timely and effective resolution to customer inquiries related to products, services, and technical issues;
  • Collaborate with various departments to ensure seamless customer service and solutions;
  • Maintain detailed records of customer interactions and feedback in CRM systems;
  • Identify areas to enhance the customer experience and escalate complex issues when needed;

**Requirements:**

  • Native or fluent Dutch speaker (C1/C2 level) with excellent communication skills, both written and spoken;
  • Prior experience in customer support or a client-facing role is a plus;
  • Strong problem-solving and conflict-resolution abilities;
  • Ability to work well in a dynamic, fast-paced environment;
  • Proficiency in CRM systems and Microsoft Office Suite;

**Benefits:**

  • Competitive salary along with a 2500 EUR signing/loyalty bonus;
  • Relocation assistance to help you transition smoothly to Lisbon;
  • Comprehensive training and career development opportunities;
  • Health and dental insurance;
  • On-site role in a vibrant, multicultural office environment;
  • The chance to work with a global client and be part of a talented team.


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