Global Sales and Customer Service Expert for E-commerce in Lisbon

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Job Overview

We are seeking a highly skilled Global Sales and Customer Service Expert to join our team in Lisbon. This is a unique opportunity to work with a multinational organization that provides innovative sales and customer service solutions.

Your primary responsibility will be to provide exceptional customer service and support to clients from diverse backgrounds, ensuring their shopping experience is seamless and enjoyable.

About the Role

This full-time position involves working on rotating shifts, depending on the project. You will be part of a dynamic team that values diversity, innovation, and teamwork.

Key Responsibilities
  • Assist customers with questions and issues related to their shopping cart or shopping experience through phone, email, or chat rooms.
  • Provide smart and calm solutions to complex situations while paying attention to details.
Requirements

To succeed in this role, you must have:

  • A good command of English and Dutch or Flemish.
  • Energetic and innovative personality.
  • Fast thinking and proactive approach.
  • Motivation and teamwork as key soft skills.
  • Excellent communication skills.
  • Passion for fashion and trends, capable of accessorizing and providing styling advice.
  • An intercultural mind and willingness to work with many nationalities.
What We Offer

We offer a long-term fixed-term contract, renewable every year, with a salary of 1,298€ gross/month (excluding accommodation) or 1,040€ gross/month (including free accommodation). As an international candidate, you can expect reimbursement of your initial flight expenses after 3 months, help with paperwork, and other benefits.

Living in Lisbon offers a colourful city view, rich cultural history, delicious cuisine, and a warm climate all year round. You will find a large English-speaking local community and international environment, making it easy to settle in.



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