Customer Service Representative for International Travel
Há 2 dias
As a Customer Service Representative with Blu Selection in Lisbon, you will be responsible for delivering exceptional customer experiences through the entire travel journey.
Your key responsibilities will include:
- Managing bookings, from alterations to cancellations, via various channels.
- Providing top-notch support to clients via inbound calls, addressing their inquiries and attending to their needs in the after-sales process.
- Maintaining the reservations back-office, including ticket issuance, modifications, and cancellations.
To succeed in this role, you will need:
Native level of French and good level of English
A passion for traveling and tourism, as well as an understanding of the value of exceptional customer service.
You will also require:
- An attentive listening approach and excellent communication skills.
- The ability to work at a fast pace, innovatively and proactively.
- A flair for intercultural communication and the expatriate lifestyle.
- A willingness to relocate to Lisbon for an international career and life experience.
- A valid Portuguese work permit is required.
We offer:
Competitive salary package: €1,040 (gross) per month, inclusive of free accommodation in a shared flat with all bills paid. Alternatively, without accommodation, the monthly gross salary is €1,240.
A stable job opportunity with room for growth within our company.
12-month contract, commencing on day one of training (training is paid in full).
A family-style working environment with a multinational and multicultural team.
The chance to work with leading companies in the market.
About Your Future Company:
In Lisbon, you will find a company that prioritizes your career development, language skills, and social integration. Our organization is a global leader in sales and customer service solutions, recognized as one of the best in the world. With talents from over 80 nationalities, we are looking for dedicated individuals like you to join our international team.
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