German-English Technical Support Specialist
2 semanas atrás
We are seeking a skilled and detail-oriented Technical Support Expert for German Speakers to join our team. In this role, you will be the primary point of contact for customers who require technical support in both German and English.
You will troubleshoot complex issues related to renewable energy systems, assist sellers and homeowners during and after system installation, and document all customer interactions in our CRM system.
About You- Prior experience in Technical Support, Electronics, or electrical support is required.
- You should have excellent communication skills in both German and English.
- Aptitude for analyzing complex data sets and making informed decisions is essential.
- Experience with troubleshooting and problem-solving is also necessary.
As a Technical Support Expert, you will be responsible for providing exceptional customer service while ensuring that our customers' needs are met in a timely and efficient manner.
What We Offer- A competitive salary of approximately $45,000 per year.
- A comprehensive benefits package, including health insurance, paid time off, and tuition reimbursement.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and inclusive work environment where diversity and inclusion are valued.
At Ttec, we believe that our employees are our greatest asset. We offer a supportive and collaborative work environment where you can grow and develop your career. If you are passionate about providing exceptional customer service and have a strong background in technical support, we encourage you to apply for this exciting opportunity.
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