Customer Support Expert

1 semana atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Key Responsibilities

We are seeking a skilled Customer Support Expert to join our team in Lisbon. The ideal candidate will provide exceptional customer service, addressing inquiries and resolving issues efficiently.

  • Assist customers through various channels, ensuring timely and effective solutions.
  • Address product-related questions, technical issues, and order concerns with accuracy and professionalism.
  • Evaluate complex issues and escalate them to specialized teams when necessary.
Requirements

To succeed in this role, you must possess:

  • Fluency in Dutch (C2 level) and strong English communication skills (minimum B2 level).
  • Exceptional problem-solving skills and attention to detail.
  • Flexibility to work rotational shifts, including weekends and public holidays.
  • No prior experience is required; we welcome entry-level candidates.
What We Offer

As a valued member of our team, you can expect:

  • An attractive salary and comprehensive benefits package.


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