Fashion Industry Wholesale Customer Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Language Matters Tempo inteiro
Job Description:

As a French-speaking Wholesale Customer Service Representative, you will be part of our team at Language Matters in central London. We are looking for an individual with previous experience in providing high-volume wholesale customer support services.

About the Role:
  • You will be responsible for being the first point of contact for clients' queries, answering calls and emails in a timely and professional manner while utilizing your French language skills.
  • You will deal proactively with returns and exchange issues, process and track orders, and work alongside the sales team and other departments as required.
  • You will maintain knowledge of products and keep up to date with new products and promotions.
Requirements:
  • Fluency in French and English is essential, both written and spoken.
  • Solid experience providing wholesale customer support services in a product support and/or order dispatch environment is a must.
  • Experience working in an online customer support, customer service, sales administration, client support or order fulfilment role is a key requirement.
  • Previous experience dealing with wholesale clients and B2B customers is essential.
  • Knowledge of Microsoft programs, particularly Excel VLOOKUP and Pivot tables, is desirable.
  • An interest in fashion, luxury, or the retail industry is desirable.
  • Strong communication skills and the ability to work in a fast-paced environment dealing with a high volume of orders are necessary.
What We Offer:

A competitive estimated salary of £35,000 - £45,000 per year, based on experience, and the opportunity to work in a dynamic multilingual team in central London.



  • Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

    Role Overview:French-speaking Wholesale Customer Service Representative sought to join our team at Language Matters. This 12-month Fixed Term Contract offers the opportunity to extend or become permanent.About the Role:As a Wholesale Customer Service Representative, you will be the first point of contact for clients, answering calls and emails in a timely...

  • Customer Service Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job SummaryWe are seeking a skilled Customer Service Specialist to join our team in the fashion industry. As a representative of Blu Selection, you will be responsible for providing exceptional customer experiences and delivering top-notch support to our clients.Key Responsibilities:Communicate effectively with customers to resolve inquiries and...


  • Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

    About the RoleWe are seeking a German-speaking Customer Service Representative to join our multilingual team in central London. This is an exciting opportunity to work with a leading multinational fashion company, providing exceptional customer service and support.Your ResponsibilitiesAct as the first point of contact for clients' queries, answering calls...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Unlock Your Potential in the Global Fashion IndustryWe are excited to offer an extraordinary opportunity for a Dutch Fashion Customer Support Expertise role within our esteemed client's team. As a key member of their support staff, you will be instrumental in delivering exceptional customer experiences and fostering brand loyalty.The successful candidate...


  • Lisboa, Lisboa, Portugal Farfetch Tempo inteiro

    Company OverviewFARFETCH is a global luxury fashion platform that connects creators, curators, and consumers. Our mission is to deliver exceptional customer experiences while fostering a positive and inclusive community.About the RoleWe are seeking a skilled Luxury Fashion Customer Support Specialist to join our team. As the face and voice of FARFETCH's...

  • Digital Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Support Tempo inteiro

    Unlock a Better Quality of Life at WorkAbout MoveWORKMoveWORK provides cutting-edge solutions to improve work-life balance for occupants, customers, and service agents. Our innovative SaaS platform offers customizable mobile applications and premium services like user coaching, training, and technical support.Role OverviewWe are seeking an experienced...


  • Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

    Language Matters is looking for a skilled Wholesale Customer Service Representative to join its team, focusing on French-speaking clients in a fast-paced environment. The successful candidate will be the first point of contact for client queries, answering calls and emails in a timely and professional manner while utilising their French language skills.Key...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    As a Customer Support Specialist for the Gaming Industry, you will be the first point of contact for a gaming community, providing assistance and advice on gaming products, software, and devices. You will work with a translation tool to support the German market, ensuring a seamless experience for clients. With intensive training and the right tools, you...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    About PVHPVH is a leading multinational company in the fashion and lifestyle industry, with over 400,000 associates operating in 40 countries. The company has a portfolio of iconic brands such as Calvin Klein, Tommy Hilfiger, Van Heusen, Izod, Arrow, and many others.Job OverviewWe are seeking a highly skilled Customer Service Assistant to join our team. As a...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about the fashion and beauty industry and looking for a challenging role that will utilize your skills and experience? Blu Selection is seeking a Senior Fashion and Beauty Customer Experience Specialist to join our team in Lisbon, Portugal.About the RoleThis exciting opportunity allows you to work with a multinational organization that has...

  • Fashion Retail Expert

    4 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleIf you have a passion for high-end fashion and excellent communication skills, this could be the perfect opportunity for you to join our team as a customer service specialist. We are looking for a talented and enthusiastic individual to provide exceptional support to our customers.ResponsibilitiesListen to customers' questions and concerns,...

  • Fashion Retail Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Unlock a Rewarding Career in Fashion Customer ServiceWe are seeking a highly motivated and fashion-savvy individual to join our team as a Fashion Retail Specialist. As a key member of our customer service department, you will be responsible for providing exceptional support to customers through various channels, including phone, email, and social media.Key...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Are you passionate about delivering exceptional customer experiences?As a Customer Service Representative for Fashion Retail, you will play a key role in providing top-notch support to our customers in the French market.Your primary objective will be to resolve customer inquiries efficiently, while fostering a positive brand image and maintaining a high...

  • Customer Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Bosch Tempo inteiro

    Job DescriptionAt Bosch, we are seeking a highly skilled Customer Support Specialist to join our team in the international travel industry. This role will be responsible for providing top-notch customer support and ensuring that our customers have an exceptional experience with our app and related software.Key Responsibilities:Provide prompt and professional...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Support Professional to join our team in Barcelona, Spain. As a key member of our customer-facing team, you will be responsible for delivering exceptional support to our clients across the fashion industry.Key responsibilities include:Providing timely and effective solutions to customer inquiries and...


  • Lisboa, Lisboa, Portugal U Trust Insurance Agency Llc Tempo inteiro

    Company OverviewU Trust Insurance Agency LLC is a rapidly expanding insurance provider with operations across 28 US states. We are dedicated to delivering exceptional customer service and innovative solutions to meet our clients' needs.We are seeking a highly skilled and organized Insurance Industry Support Specialist to join our team. This fully remote...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    About the RoleAtlean World is a pioneering International HR SaaS Consultant company dedicated to fostering multicultural environments as the new reality.We specialize in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable. Our mission is to bridge cultural gaps and unlock global opportunities for professionals like...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    About the RoleAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Our client is a leading global fashion brand, and we are seeking a talented Dutch Fashion Customer Support...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service Representative for Fashion BrandAre you a customer service enthusiast looking for a new challenge? Do you have a passion for fashion and a knack for providing exceptional customer experiences?We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for a leading fashion brand. As...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Fashion Customer Experience Specialist in LisbonAbout the Company: Blu Selection, a multinational organisation and one of the best sales and customer service solutions provider companies in the world, is seeking an enthusiastic and fashion-savvy individual to join their international team.Company Overview: Located in Lisbon, we take care of our...