Expert Operations Manager for Intelligent Network Services

1 semana atrás


Lisboa, Lisboa, Portugal Vodafone Tempo inteiro

Company Overview
Vodafone is a leading telecommunications company that operates globally, providing a wide range of services to its customers. As a key player in the industry, we are committed to innovation and continuous improvement in our operations.

Salary
We offer a competitive salary of $80,000 - $110,000 per year, depending on experience, to attract and retain top talent in the field of operations management.

Job Description
This role involves working as part of a cross-functional team to develop solutions that drive the success of Vodafone's Intelligent Network Services and Platforms. You will be responsible for incident and problem management, developing software solutions with an emphasis on continuous operational improvement and efficiency. Additionally, you will support change management processes in a complex network and services environment, execute change activities to deliver business requirements and needs, and plan and deploy major software releases or corrections.

Key Responsibilities:

  • Provide 2nd level of support for complex issues
  • Analyse root-cause for one or more related incidents
  • Develop temporary or long-term solutions
  • Implement preventive solutions to reduce downtime

Required Skills and Qualifications
To be successful in this role, you will need a degree in computer science or telecommunications, or other related field. You should have knowledge of Online Charging Systems, RedHat/Linux environments, Oracle, Timesten and PostGreSQL database, Cloud Platform Technologies, software architecture, programming languages, virtualization, and networking layers. Experience in building complex and performant Oracle Queries and creating dashboards with relevant KPIs is also essential. Additionally, you should be familiar with AGILE and DevOps methodologies, cloud technologies like Kubernetes and Helm, PowerBI, and proficient in English and Portuguese.

Benefits
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.

Others
Vodafone is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced operations manager looking to join a dynamic team, please submit your application.



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