Customer Change Communication Specialist

As a Customer Change Communication Specialist, you will be undertaking responsibilities of preparing, validating, and communicating Product Discontinuation for our customers worldwide. You will be a vital part of the growing Marketing Business Processes Management team.

In your new role, you will:

- **Review of outgoing**Product Discontinuation **document**s**in compliance with the business process and JEDEC standard
- **Process**Product Discontinuation **customer communication documents**, and distribute the documents to the customers
- **Maintain**Product Discontinuation **communication documentation**in the respective repositories, including the archive
- **Manage**Product Discontinuation **data interface**with **Product Master Data, SAP**, and **Infineon Website**:

- **Collaborate with IT and Tool Owners**for resolving issues and improvements in the tools
- **Participate in User Acceptance testing**of multiple tools
- Collaborate with the Quality organization to maintain the customer communication distribution lists
- **Own**and **maintain process documentation and training**:

- Participate in the process improvement projectsSupport all other global Marketing processes

You are a self-motivated, detail-oriented, and organized person with a strong customer and process orientation and an eagerness to communicate with different stakeholders.

You are best equipped for this task if you have:

- A **bachelor’s degree in Corporate Communication, Business Administration,**or a similar field of study
- **1 to 3 years**of experience in the **Communication**area
- **Proficiency in Microsoft Office Word, Excel, PowerPoint**:

- **Good analytical skills**with experience in **Power BI**or **Tableau**are a plus
- Highly **people-oriented**and motivated in deep collaboration
- **Fluency in English**(mandatory)

Please send us your CV in English.

**Contact**:
Luis Oliveira, LinkedIn

**#WeAreIn for driving decarbonization and digitalization.**
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
**Are you in?**
**- Welcome to Infineon Technologies Business Solutions in Porto -**

Infineon Technologies Business Solutions is a vibrant global hub, driven by diverse talents and an operational culture of excellence, in a privileged geographic location. The team of more than 25 nationalities works together in a dynamic, diverse, and inclusive environment. We lead innovation and digital transformation, shaping the future of Infineon Technologies. At the heart of everything we do, people matter most. Our ultimate goal is to craft a unique experience for both our customers and employees.

At our site, you will find a range of diverse teams that have built a reputation for delivering high-quality services for all Infineon in Finance, Procurement, Human Resources, IT, Audit, Legal, Compliance, Business Continuity and Sustainability, Cyber Security, Communication, Corporate Supply Chain Logistics, and Sales & Marketing. Porto is a powerhouse of ideas and solutions, a key player in the global company’s puzzle, delivering specialized services and innovative solutions.

Together, Infineon Technologies Business Solutions will continue to shape the future, driving innovation and excellence for years to come.

**We are on a journey to create the best Infineon for everyone.**
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
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