Spécialiste Support Client
Há 6 dias
Titre du Poste :
Spécialiste Support Client (Français)
Lieu :
Porto, Portugal (sur site)
Type de contrat :
Temps plein
Description du Poste :
Nous recherchons un Spécialiste Support Client francophone pour rejoindre notre équipe dynamique à Porto. Votre rôle principal sera d'assister nos clients et de leur offrir un service de qualité via téléphone, email et chat.
Missions principales :
Gérer les demandes des clients de manière professionnelle et efficace.
Résoudre les questions et problèmes en garantissant la satisfaction client.
Collaborer avec les équipes internes pour assurer un service optimal.
Documenter les échanges clients dans nos outils internes.
Profil recherché :
Excellente maîtrise du français à l'écrit et à l'oral.
Autorisation légale de travailler au Portugal (citoyenneté européenne ou carte de résidence portugaise).
Sens du service client et bonnes compétences en communication.
Capacité à travailler en équipe et à résoudre des problèmes rapidement.
Ce que nous offrons :
Un package salarial compétitif comprenant un salaire de base, un bonus garanti les premiers mois, un panier repas quotidien et une aide au transport.
Un environnement de travail moderne et international.
Des opportunités dévolution et de développement professionnel.
Intéressé(e) ?
Postulez dès aujourd'hui et rejoignez une équipe engagée au service de l'excellence client.
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