Network Support Engineer

5 meses atrás


Oeiras, Portugal Cisco Tempo inteiro
Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative will contact you directly for further information. 

What You will Do

Provide top level technical support for Cisco Data Center products to Cisco customers, partners, account teams and other TAC engineers via phone/email/WebEx. Apply analytical skills and technical knowledge to troubleshoot, debug and tackle product and network problems of moderate to high complexity.

Engage in cross-technology collaborations to help tackle issues in heterogeneous network environments. Be a trusted technical authority to worldwide Cisco customers and partners.

Who You'll Work With

The Cisco TAC provides live technical support through multiple channels.

You will work together with technical experts in the industry of compute, virtualization, storage and networking market, looking to learn, install and resolve complex situations.

Technical Services ensures product & network operate efficiently. You will learn from the best to become the best too.

Are you ready to become the ultimate technology expert?

Who You Are

Proven technical knowledge in:

Networking (CCNA level equivalent or above) and/or network programmability (DevNet Associate level or above)
Installation, Configuration, Maintenance, and Troubleshoot blades and rack servers
UCS Manager, UCS-B and C servers, UCS Central
Storage solutions (SAN, NAS, FC, FCoE, iSCSI, CIFS, NFS, PXE)
Operative Systems, Virtualization and hypervisors (Microsoft Windows Server, Red Hat, SUSE or VMware)

Complementary skills on any of these technologies:

TACACS, RADIUS, LDAP
CPU, DIMM, BMC, IPMI, QPI, PCIe
Ansible, Chef, Puppet, Phyton, Linux, API

We'll be very impressed if you can also show any of these certifications:

Cisco Expert-level certifications (CCNP/CCIE Data Center)
Red Hat Certified (RHCSA)
VmWare Certified (VCP)
Microsoft Certified Technology Specialist
Microsoft Certified Solutions Expert
SUSE Certified Administrator (SCA) 


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