Customer Success Representative

Há 7 dias


Lisbon, Portugal Cross Border Talents Tempo inteiro

Are you passionate about helping people and building strong relationships? Do you thrive in a fast-paced environment with international exposure? If so, this Customer Success Representative role could be your perfect fit

In this role, you'll be the champion for our global brand clients, ensuring their success. You'll provide exceptional customer service, troubleshoot issues, and empower users to maximize their experience.

Here's what you'll do:

  • Become a Customer Success Hero: Be the first point of contact for world-class brands, building trust and rapport through exceptional service.
  • Problem-Solving Ninja: Help users, answer questions, and troubleshoot any issues they encounter.
  • Communication Champion: Clearly and professionally communicate in both French and English

We're looking for someone who:

  • Speaks French and English Fluently: Express yourself confidently in both written and spoken communication.
  • Customer Service Superstar: Possesses excellent communication and interpersonal skills, with a passion for building positive relationships.
  • Problem-Solving Pro: Can calmly and efficiently troubleshoot issues and find solutions for clients.
  • Tech-Savvy: Comfortable using computers and learning new software quickly.
  • Team Player: Thrives in a collaborative environment and enjoys working with others.

We offer a comprehensive package to support your success:

  • Salary & Benefits: Starting from 1,040.66 EUR gross per month (including base salary, room allowance, Christmas & holiday bonuses, plus food allowance) or 1240,67 EUR gross per month (including base salary, Christmas & holiday bonuses, plus food allowance). You'll also enjoy private health insurance, a meal card, and holiday bonuses.
  • Growth & Development: Receive a comprehensive training program (1-4 weeks) to get you up and running. Plus, ongoing learning opportunities are available.
  • Live & Work in Lisbon: Experience the vibrant culture of Lisbon, Portugal. We'll provide relocation assistance, including airport pick-up, administrative support, and even a yearly flight back home (within the EU)
  • Thrive in a Shared Living Community: Live in a fully furnished and equipped co-living apartment for at least 14 months, with all utilities covered (water, gas, electricity, cable TV, internet). Immerse yourself in the local culture, surrounded by colleagues
  • Work-Life Balance: Enjoy a 40-hour workweek (Monday-Sunday) with rotating shifts and 2 days off per week. You'll receive your schedule 4 weeks in advance for easy planning.
  • Fun & Culture: Take advantage of free Portuguese lessons, sports activities, cooking classes, and more

This is a temporary contract with the potential for renewal and permanency. A 1-month trial period applies.

Ready to launch your career and make a difference? Apply Now



  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you looking for a dynamic job where you can help businesses achieve success? Are you fluent in Spanish and English? Then join our team as a Customer Success Representative! You'll be the primary point of contact for advertisers, helping them get the most out of our advertising platform. What the Role Entails: Be the friendly face and expert voice for...


  • Lisbon, Portugal speakit Tempo inteiro

    Are you a German speaker? Do you have previous experience in the field of Customer Service? Would you like to work representing a well-known and reputable brand such us Spotify? Kick-start your career today!Responsibilities Provide first level support to unmanaged advertisers placing ads via Ad Studio. Customer contact via E-mail and Chat. At a later stage,...


  • Lisbon, Portugal speakit Tempo inteiro

    Are you a German speaker? Do you have previous experience in the field of Customer Service? Would you like to work representing a well-known and reputable brand such us Spotify? Kick-start your career today!Responsibilities Provide first level support to unmanaged advertisers placing ads via Ad Studio. Customer contact via E-mail and Chat. At a later stage,...

  • Customer Success Manager

    2 semanas atrás


    Lisbon, Portugal Enghouse Systems Tempo inteiro

    Who We Are: At Enghouse Interactive's Market Research and Communities unit, we are industry pioneers with over years of experience. Our mission is to empower businesses, from private consultancies to multinational enterprises, with cutting-edge technology and services that enable the creation of powerful, custom insight solutions. The Role and What...


  • Lisbon, Portugal Snaphunt Tempo inteiro

    The OfferOpportunity within a company with a solid track record of performanceWork alongside & learn from best in class talentJoin a market leader within Other ServicesThe Job You will be responsible for : Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product...


  • Lisbon, Portugal Snaphunt Tempo inteiro

    The OfferOpportunity within a company with a solid track record of performanceWork alongside & learn from best in class talentJoin a market leader within Other ServicesThe Job You will be responsible for : Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product...


  • Lisbon, Portugal Agicap Tempo inteiro

    Created in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 7000 customers and revenue growth above 100% YoY for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their...

  • Global Customer Success Tech

    4 semanas atrás


    Lisbon, Portugal Agicap Tempo inteiro

    Created in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 7000 customers and revenue growth above 100% YoY for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their...

  • Customer Success Manager

    3 meses atrás


    Lisbon, Portugal PagerDuty Tempo inteiro

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Why We Need You Inclusion and diversity have been part of our cultural values since day one. From our CEO to our newest Dutonian, we...

  • Customer Success Manager

    4 semanas atrás


    Lisbon, Portugal PagerDuty Tempo inteiro

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Why We Need You Inclusion and diversity have been part of our cultural values since day one. From our CEO to our newest Dutonian, we...


  • Lisbon, Portugal Unreal Gigs Tempo inteiro

    About the JobHey there! We're a dynamic startup on a mission to transform the way people shop. With backing from top-tier investors like Y Combinator, Coatue, Khosla Ventures, and even Muse's lead singer, Matt Bellamy, we're poised to revolutionize the retail experience. Our innovative approach? Text to Buy. Imagine purchasing anything with a simple text...

  • Customer Success Manager

    4 semanas atrás


    Lisbon, Portugal Unreal Gigs Tempo inteiro

    About the JobHey there! We're a dynamic startup on a mission to transform the way people shop. With backing from top-tier investors like Y Combinator, Coatue, Khosla Ventures, and even Muse's lead singer, Matt Bellamy, we're poised to revolutionize the retail experience. Our innovative approach? Text to Buy. Imagine purchasing anything with a simple text...


  • Lisbon, Portugal careerxtra Tempo inteiro

    Job Opportunity: German-speaking Customer Service Representative We are collaborating with a leading client to recruit a German-speaking Customer Service Representative to join their team in Lisbon. This role offers a blend of on-site and hybrid remote work, providing flexibility and a dynamic working environment. Position: Customer Service...


  • Lisbon, Portugal InEvent Tempo inteiro

    ABOUT INEVEN T InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers. WHO WE ARE InEvent is a remote event tech company with InEventers in over 13 different...


  • Lisbon, Portugal InEvent Tempo inteiro

    ABOUT INEVEN T InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers. WHO WE ARE InEvent is a remote event tech company with InEventers in over 13 different...

  • Customer Success Engineer

    3 semanas atrás


    Lisbon, Portugal Agicap Tempo inteiro

    Fondée en 2016 par Lucas, Clément et Sebastien, Agicap est devenue l’une des scale-up les plus rapides d’Europe, avec plus de 7000 clients dans 11 pays et chaque année une croissance à 3 chiffres.Agicap permet aux dirigeants de PME de suivre, prévoir et gérer leur trésorerie, rapidement et facilement. Nous repensons fondamentalement la façon dont...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Urgent Announcement: Seeking French-Speaking Customer Service Representative in LisbonDynamic company urgently seeks a French-speaking Customer Service Representative to join our team in Lisbon.Position: Customer Service Representative (CS)Location: Lisbon, PortugalRequirements:Must have a European Union residency permit or a valid residence permit.Excellent...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Urgent Announcement: Seeking French-Speaking Customer Service Representative in Lisbon Dynamic company urgently seeks a French-speaking Customer Service Representative to join our team in Lisbon. Position: Customer Service Representative (CS) Location: Lisbon, Portugal Requirements: Must have a European Union residency permit or a valid residence...


  • Lisbon, Portugal OLX Group Tempo inteiro

    Senior Head of Customer Success Lisbon, PortugalOLX Group – Operations /Full-time /HybridWe are looking for an experienced, data-driven, passionate and highly collaborative Senior Head of Customer Success for OLX Europe. Your mission will be to drive the success of our customers by empowering our Sales and Customer Success organization with data and...


  • Lisbon, Portugal careerxtra Tempo inteiro

    We are collaborating with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative to join their dynamic team in Lisbon, Portugal. Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork Model: On-siteEmployment Type: Fixed term (6 months) with the possibility of extension or permanent...