Consumser Engagement Services Veterinary Assistant | French Speaker
Há 1 mês
Consumser Engagement Services Veterinary Assistant | French Speaker Position Snapshot French Speaker
Full-time from Monday to Saturday
Rotative 8-hour shifts (8am-9pm) Remote Position Summary
A Consumer Engagement Services Veterinary Assistant will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and guiding product users through features and functionalities as per standard procedure, and also be the ambassador for our brands and products.
A Day in the life of... Respond to customer queries phone and written channels in a timely and accurate wayProvide and clarify information to the Nestlé clients regarding the nutrition of the Nestlé goods for animalsOffer counselling and suggestions of positive alterations in nutrition, dietary restrictions, pet behaviors and any health issue of the consumers' petsFollow up with customers to ensure their issues are resolvedTreat serious and sensitive consumer contacts following the specific guidelinesInform customers about new product, functionalities and campaigns, if any Gather consumers' feedback and complete a FAQ database and a knowledge-based documentsBuild a relationship with the stakeholders from the market, providing them information regarding health and nutrition topics to support business decision makingEnsures Nestlé CES Standard Instructions on Consumer Complaints Handling process is handled appropriately and in a timely mannerRedirect consumers questions to appropriate stakeholders in case of impossibility in providing an answerWhat will make you successful Advanced Written and Spoken Knowledge on EnglishAdvanced Written and Spoken Knowledge on FrenchBachelor's degree on Veterinary Medicine, Biology, Food science, or similar1 year+ Experience as a Veterinary technician or Veterinary Assistant or Customer RelationsPets' nutrition and behavior knowledge (steps for pet)You have a first experience in customer relationsExcellent communication and problem-solving skillsCapable of Multi-tasking and being autonomous while working remotelyAttention to details, flexible and willing to learn new ways of work and technologiesWhat we offer Here at NBS Lisbon we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Lisbon will bring you:
Development of expertise in Nestlé's Shared Services BusinessImmersion in a culturally diverse teamLocal and International ExposureFlexible working environmentEngagement and wellbeing activitiesCompetitive salary and annual bonus according to your performanceMeal CardFlex Benefits - At NBS Lisbon you can chose what benefit is more suitable to youMake part of the Nestlé Club and get discount in several partnersCompany laptop and other equipment according to professional needsMedical Support available at the OfficeE-learning courses and training program to get you where you aim to beCareer progression and possibilities for International Career
#J-18808-Ljbffr
-
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumser Engagement Services Veterinary Assistant | French Speaker Position SnapshotFrench SpeakerFull-time from Monday to SaturdayRotative 8-hour shifts (8am-9pm) RemotePosition SummaryA Consumer Engagement Services Veterinary Assistant will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer...
-
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumer Engagement Services Veterinary Assistant | French Speaker Position SnapshotFrench SpeakerFull-time from Monday to SaturdayRotative 8-hour shifts (8am-9pm) RemotePosition SummaryA Consumer Engagement Services Veterinary Assistant will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer...
-
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumer Engagement Services Veterinary Assistant | French SpeakerPosition Snapshot French SpeakerFull-time from Monday to SaturdayRotative 8-hour shifts (8am-9pm) Remote Position SummaryA Consumer Engagement Services Veterinary Assistant will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer...
-
Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiroPosition SnapshotLocation: Linda-a-Velha, PortugalCompany: Nestlé Business ServiceFrench SpeakerFull-time from Monday to SaturdayRotative 8-hour shifts (8am-9pm) RemotePosition SummaryA Consumer Engagement Services Veterinary Assistant will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer...
-
Lisboa, Portugal Phiture Tempo inteiroPosition SnapshotLocation: Linda-a-Velha, PortugalCompany: Nestlé Business ServiceFrench SpeakerFull-time from Monday to SaturdayRotative 8-hour shifts (8am-9pm) RemotePosition SummaryA Consumer Engagement Services Veterinary Assistant will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer...
-
Lisboa, Portugal Phiture Tempo inteiroPosition SnapshotLocation: Linda-a-Velha, PortugalCompany: Nestlé Business ServiceFrench SpeakerFull-time from Monday to SaturdayRotative 8-hour shifts (8am-9pm) Remote Position SummaryA Consumer Engagement Services Veterinary Assistant will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer...
-
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumer Engagement Services Veterinary Assistant | French SpeakerPosition Snapshot French SpeakerFull-time from Monday to SaturdayRotative 8-hour shifts (8am-9pm) Remote Position SummaryA Consumer Engagement Services Veterinary Assistant will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer...
-
Veterinary Assistant
Há 1 mês
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroNestlé Consumer Engagement Services Veterinary Assistant RoleA key member of our team, the Consumer Engagement Services Veterinary Assistant will provide exceptional support to Nestlé consumers. Key responsibilities include:Responding to customer inquiries via phone and written channels in a timely and accurate manner.Providing and clarifying information...
-
Veterinary Assistant
4 semanas atrás
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroAbout UsNestlé Sa, a leading global food and beverage company, seeks a skilled Veterinary Assistant to join our team in Lisbon. Our organization values expertise, cultural diversity, and professional growth.Job SummaryWe are looking for a highly motivated Veterinary Assistant to work as a Consumer Engagement Services expert, focusing on resolving customer...
-
Veterinary Assistant
Há 1 mês
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroJob Summary:A Consumer Engagement Services Veterinary Assistant will be responsible for assisting Nestlé consumers with questions and doubts regarding our products and services. The ideal candidate will have a strong background in veterinary medicine, biology, or a related field, and excellent communication and problem-solving skills.Key...
-
Veterinary Assistant
Há 1 mês
Lisboa, Lisboa, Portugal Phiture Tempo inteiroJob Title: Veterinary Assistant - Customer Engagement SpecialistLocation: Remote, PortugalA Veterinary Assistant - Customer Engagement Specialist at Nestle will be responsible for assisting consumers with questions and doubts about our products and services. This role involves resolving customer queries, recommending solutions, and guiding product users...
-
French Veterinary Costumer Support
2 meses atrás
Lisboa, Portugal Adecco Recursos Humanos Tempo inteiroDescriptionAre you passionate about animal health and nutrition? Do you excel in providing exceptional customer support while working remotely? At NBS Lisbon, we're looking for a dedicated Client Engagement Support - Veterinary Assistant to join our dynamic, multicultural...
-
French Veterinary Costumer Support
2 meses atrás
Lisboa, Portugal Adecco Recursos Humanos Tempo inteiroDescription Are you passionate about animal health and nutrition?Do you excel in providing exceptional customer support while working remotely?At NBS Lisbon, we're looking for a dedicated Client Engagement Support - Veterinary Assistant to join our dynamic, multicultural...
-
Veterinary Assistant
4 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the RoleWe are seeking a highly skilled Veterinary Assistant to join our Consumer Engagement Services team in Lisbon, Portugal. As a key member of our team, you will play a crucial role in providing exceptional customer support and ensuring that our customers receive the best possible service.
-
Lisboa, Lisboa, Portugal ADECCO RECURSOS HUMANOS Tempo inteiroOverviewADECCO RECURSOS HUMANOS seeks a dedicated Client Engagement Support - Veterinary Assistant to join our multicultural team.Salary and BenefitsBase salary: €13,200 per year (12 months). Meal allowance: €6.40 per day (meal card). Language bonus: €2,400 per year (12 months). Access to wellbeing activities, professional development opportunities,...
-
Veterinary Customer Support Specialist
2 meses atrás
Lisboa, Lisboa, Portugal Adecco Recursos Humanos Tempo inteiroAbout the Role:We are seeking a highly skilled Veterinary Customer Support Specialist to join our team at Adecco Recursos Humanos. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients in the veterinary industry.Key Responsibilities:Provide expert advice on pet nutrition, dietary restrictions,...
-
Veterinary Customer Support Specialist
2 meses atrás
Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiroJob SummaryWe are seeking a skilled Veterinary Customer Support Specialist to join our team at Adecco Prestação De Serviços, Lda. As a Veterinary Customer Support Specialist, you will be responsible for providing exceptional customer support to pet owners while working remotely.Key ResponsibilitiesEngage with customers via phone and written channels,...
-
Lisboa, Lisboa, Portugal Adecco Recursos Humanos Tempo inteiroAbout the RoleWe are seeking a dedicated Veterinary Customer Support Specialist to join our team at Adecco Recursos Humanos. As a key member of our team, you will be responsible for providing exceptional customer support to pet owners while working remotely.Job SummaryIn this role, you will engage with customers via phone and written channels, responding to...
-
Veterinary Customer Support Specialist
2 meses atrás
Lisboa, Lisboa, Portugal ADECCO RECURSOS HUMANOS Tempo inteiroJob SummaryWe are seeking a highly skilled Veterinary Customer Support Specialist to join our team. As a Veterinary Customer Support Specialist, you will be responsible for providing exceptional customer support to pet owners while working remotely.Key ResponsibilitiesEngage with customers via phone and written channels, responding to inquiries accurately...
-
Lisboa, Portugal Nestlé Sa Tempo inteiroConsumer Engagement Services Trainer/Quality (German and French Speaker) Position SnapshotGerman and French Native/Near NativeFluent in English or PortuguesePosition SummaryThe main purpose of the Consumer Engagement Quality/Trainer will execute a global quality program that is aimed at making Consumer Engagement Services (CES) Europe operations...
