Veterinary Assistant
Há 7 dias
About Us
Nestlé Sa, a leading global food and beverage company, seeks a skilled Veterinary Assistant to join our team in Lisbon. Our organization values expertise, cultural diversity, and professional growth.
Job Summary
We are looking for a highly motivated Veterinary Assistant to work as a Consumer Engagement Services expert, focusing on resolving customer queries related to Nestlé products and services. This role requires excellent communication and problem-solving skills, with the ability to work autonomously and adapt to new technologies.
Key Responsibilities
• Respond to customer inquiries via phone and written channels, providing accurate and timely information.
• Offer guidance on nutrition and dietary restrictions for pets, while promoting Nestlé products and services.
• Build relationships with stakeholders, sharing knowledge on health and nutrition topics to support business decision-making.
• Ensure compliance with Nestlé CES Standard Instructions on Consumer Complaints Handling process.
Requirements
• Advanced written and spoken knowledge of English and French languages.
• Bachelor's degree in Veterinary Medicine, Biology, Food Science, or a related field.
• 1+ year of experience as a Veterinary Technician or Assistant, or in Customer Relations.
• Excellent communication and problem-solving skills, with the ability to multitask and work remotely.
What We Offer
Nestlé Sa provides a comprehensive benefits package, including:
• Competitive salary: €45,000 - €55,000 per annum (based on location and experience).
• Annual bonus according to performance.
• Meal card and flexible benefits.
• Company laptop and equipment.
• Medical support and e-learning courses.
• Career progression opportunities and international career possibilities.
Contact Information
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