Customer Support

2 semanas atrás


Porto, Portugal Best Hire Tempo inteiro

Position Overview We are seeking French-speaking Customer Support Specialists to join our dynamic team in Porto. In this role, you will be the first point of contact for customers using telecom products and services. Your mission is to deliver excellent service, resolve issues, and enhance the customer experience.
Key Responsibilities Customer Assistance: Handle inbound queries from French-speaking customers via phone, email, and chat regarding telecom products and services.Issue Resolution: Diagnose technical problems, provide solutions, and escalate complex cases to technical teams when necessary.Product Guidance: Educate customers on product features, plans, and usage tips to optimize their experience.Data Entry: Record and update customer interactions and resolutions accurately in the companys system.Feedback Collection: Gather customer feedback to contribute to service improvement and product enhancements. Qualifications Language Skills: Native or fluent in French (spoken and written) and proficient in English.Experience: Previous experience in customer service, telecom, or tech support is a plus.Technical Skills: Basic understanding of telecom products or a willingness to learn.Soft Skills: Strong communication, problem-solving, and interpersonal skills.Adaptability: Ability to thrive in a fast-paced, multicultural environment. What We Offer Competitive Salary: Base salary with performance bonuses.Relocation Support: Assistance for candidates moving to Porto.Training: Comprehensive onboarding and ongoing training programs.Work Environment: A modern office with a supportive and inclusive culture.Career Growth: Opportunities for professional development within the company.Benefits: Health insurance, meal allowance, and other perks.


  • Customer Support

    3 meses atrás


    Porto, Portugal Cross Border Talents Tempo inteiro

    As a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...

  • Customer Support

    3 meses atrás


    Porto, Portugal Cross Border Talents Tempo inteiro

    As a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...

  • Customer Support

    8 meses atrás


    Porto, Portugal Trendybrigade, Lda Tempo inteiro

    We are seeking a dedicated and experienced **Customer Support** professional to join our team. **Responsibilities**: - Provide accurate information and answer questions regarding our products, services, and pricing. - Collaborate with the sales team to ensure a seamless customer experience from initial inquiry to final purchase. - Assist customers with...


  • Porto, Portugal Buscojobs Portugal Tempo inteiro

    Job DescriptionCustomer Support AssistantA successful customer support assistant is responsible for managing calls, tickets, emails, and social media messages with a focus on customer satisfaction and loyalty.This role covers both pre-sales and post-sales support, addressing inquiries, resolving complaints, and handling various requests.Serving as the...


  • Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    We are seeking a Highly Skilled Support Specialist to join our Umbrella Functional Consulting & Support Team. This individual will provide technical assistance to customers during the night shift (9pm to 6am, GMT), ensuring timely and accurate solutions to technical problems.Responsibilities:Diagnose and troubleshoot software, hardware, and network...


  • Porto, Portugal LS Retail Tempo inteiro

    Are you passionate about providing exceptional technical support services? Do you have experience in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at **LS Retail** as a **Customer**Support Specialist**, where you’ll play a key role in delivering exceptional online technical support to customers. The service is offered to our...


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Job Overview: As a Customer Support Specialist at Bluwalk, you will be the primary point of contact for clients, ensuring exceptional customer satisfaction and loyalty through proactive and responsive support.


  • Porto, Porto, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    We are seeking a highly skilled and motivated Customer Support Professional to join our dynamic team at Adecco Prestação De Serviços, Lda in Vila do Conde, Porto.**About the Role:**This is an exciting opportunity for a customer-focused individual to provide exceptional support to our clients. As a key member of our team, you will be responsible for...


  • Porto, Portugal Pvcomplete Tempo inteiro

    Customer Support RepresentativeNotice : Undefined variable: page_id in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/saasland/inc/saasland_functions.php on line 299Job DetailsDepartment SupportLocation PortoJob Type Customer SupportQualifications Bachelors DegreeExperience 1 YearYour RoleWe are hiring a Customer Service Representative to manage...

  • Customer Support Specialist

    3 semanas atrás


    Porto, Porto, Portugal Phiture Tempo inteiro

    About the RolePhiture is seeking a highly skilled and motivated Customer Support Specialist to join our team in Porto. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.Key Responsibilities:Configuring, integrating, and testing of components, programs, and...


  • Porto, Portugal tamigo Tempo inteiro

    **Make a difference and elevate your career by connecting our innovative SaaS solution to the market!**: tamigo goes beyond traditional Workforce Management to help our customers achieve their business goals. Customer Support is a central function at tamigo. We contribute to the digitalisation of Workforce Management and facilitate process improvements for...


  • Porto, Portugal Buscojobs Portugal Tempo inteiro

    Notice : Undefined variable: page_id in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/saasland/inc/saasland_functions.php on line 299Department SupportLocation PortoJob Type Customer SupportYour Role We are hiring a Customer Service Representative to manage customer questions and complaints. You will also be asked to process orders, modifications, and...


  • Porto, Portugal Pvcomplete Tempo inteiro

    Customer Support Representative Notice: Undefined variable: page_id in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/saasland/inc/saasland_functions.php on line 299 Job Details DepartmentSupportLocationPortoJob TypeCustomer SupportQualificationsBachelors DegreeExperience1 YearYour RoleWe are hiring a Customer Service Representative to manage customer...


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Job Summary:">We are seeking a highly skilled and dedicated Financial Service Representative to join our team at Buscojobs Portugal. As a key member of our customer support team, you will play a crucial role in delivering exceptional service to our clients.">About the Role:">This is an exciting opportunity to work with a cutting-edge financial services...

  • Customer Support

    Há 1 mês


    Porto, Portugal Buscojobs Portugal Tempo inteiro

    The OfferA role that offers a breadth of learning opportunities.Opportunity within a company with a solid track record of performance.Join a market leader within Other Services.The JobYou will be responsible for:Handling calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    **Job Summary:**We are seeking an experienced Customer Support Representative to join our team at Cross Border Talents. As a key member of our support team, you will be responsible for delivering exceptional customer service and resolving technical issues related to our e-commerce platform.**Responsibilities:**Provide timely and effective responses to...

  • Customer Support Specialist

    3 semanas atrás


    Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Buscojobs Portugal is seeking a skilled customer service professional to join our team in Portugal. As a Customer Support Specialist, you will be responsible for handling calls, emails, and chats with customers in a professional manner.The ideal candidate will have some experience in a customer-facing role and be willing to relocate to Portugal. Our client...


  • Porto, Porto, Portugal SupportYourApp Tempo inteiro

    About the RoleAre you passionate about delivering exceptional customer experiences? Do you thrive in a multicultural and multilingual environment?We're seeking a skilled Customer Support Consultant to join our team at SupportYourApp, a leading Support-as-a-Service company. As a key member of our global support team, you'll be responsible for providing...

  • Customer Support Specialist

    4 semanas atrás


    Porto, Portugal Cross Border Talents Tempo inteiro

    We are a leading provider of telecom products, dedicated to delivering exceptional service and innovative solutions to our customers. Our team in Porto is expanding, and we're looking for enthusiastic individuals to join us in supporting our growing customer base. Position: Customer Support Specialist Location: Porto, Portugal Schedule: Days: Monday to...

  • Customer Support Specialist

    3 semanas atrás


    Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Job OverviewWe are seeking a highly skilled Customer Support Specialist to join our team in Porto, Portugal. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients through various communication channels.About the RoleThis is a challenging and rewarding role that requires strong problem-solving...