Customer Service Team Leader
2 meses atrás
Learn about knok Through a Digital Front Door strategy, knok connects patients, providers and healthcare professionals in one place. Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting edge Patient Journey Engine. With regular clinical practice as our main source of knowledge, we leverage ready-to-use data to improve care automation and increase financial savings. Since 2015, we have enabled more than 2.5 million clinical interactions in over 12 countries. With quick implementations and fast results, our platform is scalable and AI-ready, enhancing the power of data-driven care to deliver better outcomes during all stages of life. If this makes sense, keep reading About the role We are looking for a Customer Service Team Leader. In this role, you will coordinate a team, ensure operational efficiency, and deliver exceptional service to patients and partners. If you have a track record in operations/customer service, along with strong leadership skills, let's connect. If this makes sense, keep reading As a Customer Service Team Leader, you will: Promote efficacy and efficiency of national homecare service; Coordinate a team of homecare customer service specialists; Ensure adequate documentation and data collection of the operation; Planning the healthcare professionals' working schedules; Work collaboratively with the medical and nursing teams; Ensuring a positive experience for patients, partners and healthcare professionals. About you To be considered for this role, here are the skills we're looking for: Previous experience in operations/customer service; Graduation Degree; Experience in managing or coordinating teams; Computer skills (Excelis a must) and good ability to use different tools simultaneously; Good communication andargumentation skills; Fluency in Portuguese and English, with the ability to communicate effectively both written and verbally to all levels in business. Experience in healthcare is a big plus; #J-18808-Ljbffr
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Customer Service Team Leader
2 meses atrás
Porto, Portugal Maze Impact Sa. Tempo inteiroLearn about knokThrough a Digital Front Door strategy, knok connects patients, providers and healthcare professionals in one place. Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting edge Patient Journey Engine.With regular clinical practice as our main source of...
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Customer Service Team Leader
2 meses atrás
Porto, Portugal knok Tempo inteiro**Learn about knok** Through a Digital Front Door strategy, knok connects patients, providers and healthcare professionals in one place. Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting edge Patient Journey Engine. With regular clinical practice as our main source...
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Customer Service Team Leader
5 meses atrás
Porto, Portugal knok Tempo inteiro**Learn about knok** Through a Digital Front Door strategy, knok connects patients, providers and healthcare professionals in one place. Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting edge Patient Journey Engine. With regular clinical practice as our main source...
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Customer Service Team Leader
1 semana atrás
Porto, Portugal Buscojobs Portugal Tempo inteiroLearn about knokThrough a Digital Front Door strategy, knok connects patients, providers and healthcare professionals in one place. Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting edge Patient Journey Engine.With regular clinical practice as our main source of...
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Customer Service Team Leader
2 meses atrás
Porto, Portugal Maze Impact Sa. Tempo inteiroLearn about knok Through a Digital Front Door strategy, knok connects patients, providers and healthcare professionals in one place. Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting edge Patient Journey Engine.With regular clinical practice as our main source of...
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Customer Service Team Leader
2 meses atrás
Porto, Portugal Knok Tempo inteiroLearn about knok Through a Digital Front Door strategy, knok connects patients, providers and healthcare professionals in one place. Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting edge Patient Journey Engine.With regular clinical practice as our main source of...
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Customer Service Team Leader
3 semanas atrás
Porto, Porto, Portugal Michael Page Tempo inteiroAbout the Role:As a Customer Service Team Leader, you will be responsible for leading a team of customer service representatives to deliver high-quality service to global customers.Key Responsibilities:Manage the order process for key accounts, including updates with customers and internal contacts.Monitor and analyze key performance indicators to drive...
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Customer Service Team Leader
Há 1 mês
Porto, Porto, Portugal knok Tempo inteiroAbout the RoleWe are seeking a skilled Customer Service Team Leader to coordinate our team, ensure operational efficiency, and deliver exceptional service to patients and partners.Key ResponsibilitiesPromote the efficacy and efficiency of our national homecare service.Coordinate a team of homecare customer service specialists.Ensure adequate documentation...
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Customer Service Team Leader
2 meses atrás
Porto, Portugal knok Tempo inteiroLearn about knokThrough a Digital Front Door strategy, knok connects patients, providers and healthcare professionals in one place. Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting edge Patient Journey Engine.With regular clinical practice as our main source of...
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Brokerage Team Leader
6 meses atrás
Porto, Portugal UNITED PARCEL SERVICE Tempo inteiroExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Customer Service Team Leader: Operations Manager
4 semanas atrás
Porto, Porto, Portugal Knokcare Tempo inteiroAbout KnokcareKnokcare connects patients, providers, and healthcare professionals in one place through our API-first white-label platform. Our Patient Journey Engine enables a continuous, engaging, and personalized healthcare experience for all conditions.We leverage ready-to-use data from regular clinical practice to improve care automation and increase...
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Customer Service Team Leader
Há 1 mês
Porto, Porto, Portugal Maze Impact Sa. Tempo inteiroAbout the RoleWe are seeking a skilled Customer Service Team Leader to coordinate a team, ensure operational efficiency, and deliver exceptional service to patients and partners. The ideal candidate will have a track record in operations/customer service, strong leadership skills, and the ability to work collaboratively with medical and nursing teams.Key...
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Team Leader Customer Service
3 semanas atrás
Porto, Portugal Phiture Tempo inteiroAre you a natural leader with a passion for leading teams to improvement and success? Join us as a Team Leader for Order to Cash and take charge of driving excellence!If you look for a company where you can work in a multicultural environment, in an industry like the gases' distribution where you can develop your skills and find a lot of opportunities to...
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Customer Service Team Leader
1 semana atrás
Porto, Portugal Buscojobs Portugal Tempo inteiroLead a team of customer service representatives to deliver high-quality service to global customers;Manage the order process for all key accounts, including updates with customers, forecasting and managing internal contacts;Monitor and analyse key performance indicators to drive continuous improvement;Manage escalated customer complaints and resolve them...
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Team Leader Customer Service
3 semanas atrás
Porto, Portugal Phiture Tempo inteiroAre you a natural leader with a passion for leading teams to improvement and success? Join us as a Team Leader for Order to Cash and take charge of driving excellence!If you look for a company where you can work in a multicultural environment, in an industry like the gases' distribution where you can develop your skills and find a lot of opportunities to...
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Brokerage Team Leader
6 meses atrás
Porto, Portugal UNITED PARCEL SERVICE Tempo inteiroExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Team Leader for Customer Support
6 meses atrás
Porto, Portugal timeframe Tempo inteiro**We are looking for an experienced Spanish, Portuguese and English speaker to join our team as a team leader for Customer Support in Matosinhos, Porto!** **Your duties**: - Support the Operations Manager in the daily business - Main point of contact for our client as well as for the team - Motivate and coach the team and ensure performance goals are met -...
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Team Leader for Customer Support
6 meses atrás
Porto, Portugal timeframe Tempo inteiro**_We are looking for an experienced Spanish Portuguese and English speaker to join our team as a team leader for Customer Support in Matosinhos, Porto!_** **_ Your duties:_** - Support the Operations Manager in the daily business - Main point of contact for our client as well as for the team - Motivate and coach the team and ensure performance goals are...
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Team Leader for Customer Support
6 meses atrás
Porto, Portugal timeframe Tempo inteiroWe are looking for an experienced Spanish and English speaker to join our team as a team leader for Customer Support in Matosinhos, Porto! **Your duties**: - Support the Operations Manager in the daily business - Main point of contact for our client as well as for the team - Motivate and coach the team and ensure performance goals are met - Control KPIs...
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Team Leader for Customer Support
6 meses atrás
Porto, Portugal timeframe Tempo inteiro**_We are looking for an experienced Spanish Portuguese and English speaker to join our team as a team leader for Customer Support in Matosinhos, Porto!_** **_ Your duties:_** - Support the Operations Manager in the daily business - Main point of contact for our client as well as for the team - Motivate and coach the team and ensure performance goals are...