Customer Advisor For Streaming Platform
2 meses atrás
Do you want to work with a company which is shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon You would work in a fast-paced and high performing work environment with super colleagues.TasksYour responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support)Supporting customers with questions regarding their subscriptions, invoicing or troubleshootingIdentifying issues and providing solutionsProviding help with regards to software functionalityEnsuring high level of customer satisfactionRecording data in the CRM systemProviding ad-hoc supportBeing a team player and participate in the success of the team and projectRequirementsSkills, qualifications, and interests you need to succeed in this role:You are a native German speaker (this is a must) + a good level of EnglishThe company is recruiting on soft skills; regardless of your field of studies, they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, are proactive and a team player? Then they might have an opportunity for you to join themYou are looking for a job opportunity abroadYou are motivated and committed to your workYou have no trouble with writing in GermanYou are a team player and willing to work with many other nationalitiesA sales/Commercial background is a plusPrevious experience in Customer Service or credit recovery experience is a plusBenefitsWhat's in it for you?Working hours: Monday to Sunday 8 AM to 9 PM (8 hours)A package in line with the market: 1100€ gross/month (paid 14x) + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)If you live outside Portugal: reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay)Opportunity to be part of a challenging and fast-paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development, and career evolutionStarted up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50,000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Description: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor for Streaming Platform.Responsibilities:Provide exceptional customer support via social media, email, chat, and phone.Assist customers with subscription-related inquiries, invoicing, and troubleshooting.Identify and resolve customer...
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Customer Service Representative for Streaming Platform
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Advisor for Streaming PlatformAre you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and a strong desire to work in a fast-paced environment? We're looking for a talented Customer Advisor to join our team in Lisbon!About the RoleAs a Customer Advisor for our Streaming Platform, you will be...
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Customer Advisor for Streaming Platform
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Lisboa, Portugal Blu Selection Tempo inteiroTasks Your responsibilities and impact as a Customer Advisor for Streaming Platform will be: - Supporting customers with questions regarding their subscriptions, invoicing or troubleshooting - Identifying issues and provide solutions - Providing help with regards to software functionality - Ensuring high level of customer satisfaction - Recording data in...
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Lisboa, Portugal Blu Selection Tempo inteiroCustomer Advisor for Streaming Platform in Lisbon (German Speaker) Your responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries from customers via social media, email, chat, and phone (70% written & 30% verbal support)Supporting customers with questions regarding their subscriptions, invoicing, or...
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Customer Advisor For Streaming Platform
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Lisboa, Portugal Blu Selection Tempo inteiroDo you want to work with a company which is shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon!You would work in a fast-paced and high performing work environment with super colleagues.Tasks Your responsibilities and impact as a Customer Advisor for Streaming Platform will be: Answering incoming queries...
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Customer Advisor For Streaming Platform
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Lisboa, Portugal Blu Selection Tempo inteiroDo you want to work with a company which is shaping the future of our global entertainment?Then you should apply to this great experience in Lisbon!You would work in a fast-paced and high performing work environment with super colleagues.Tasks Your responsibilities and impact as a Customer Advisor for Streaming Platform will be: Answering incoming queries...
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Customer Advisor For Streaming Platform
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Lisboa, Portugal Blu Selection Tempo inteiroDo you want to work with a company which is shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon! You would work in a fast-paced and high performing work environment with super colleagues.Your responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries from...
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor for Streaming Platform. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers via various communication channels.Key ResponsibilitiesRespond to customer inquiries and...
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Lisboa, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Advisor for Streaming Platform will be: Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support)Supporting customers with questions regarding their subscriptions, invoicing or troubleshootingIdentifying issues and provide solutions Providing...
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Customer Advisor For Streaming Platform In Lisbon
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Lisboa, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Advisor for Streaming Platform will be: Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support) Supporting customers with questions regarding their subscriptions, invoicing or troubleshooting Identifying issues and provide solutions Providing...
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