Sales Manager

Há 1 mês

Porto, Portugal Hilton Tempo inteiro

Sales Manager - MICE

A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?

As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

Analyse local market trends and competitor activity to identify business leads

Develop customer accounts and travel nationally and/or internationally to drive business into the specific hotel and to increase market/customer share in all revenue streams

Negotiate room rates/packages with corporate clients

Develop and implement creative local marketing channels, including social media

Prepare company contracts for the hotel in accordance with current business and pricing conditions

Work within current business strategies and recognise potential opportunities

Cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs

Attend sales events, as required

Produce accurate and timely reports that meet the needs of management, including the reporting of appointments, calls made, and business leads

Answer customer queries in a prompt and professional manner

Manage staff performance in compliance with company policies and procedures

Prospect new accounts and strengthen relationships with current local and international MICE accounts

What are we looking for?

A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Excellent grooming standards

Flexibility to respond to a range of different work situations

Flexibility to travel nationally and internationally

Fluent in Portuguese and English

Ability to work under pressure and on your own initiative

Experience in a sales role with a proven track record of closing sales

MICE business and MICE stakeholders acumen

Knowledge of local market

Knowledge of hospitality

Passion for sales and for achieving targets and objectives

Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all

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