Office Manager

8 meses atrás

Porto, Portugal KANTAR Tempo inteiro

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Our Functions teams are right at the centre of our business, making sure we can always get better, every day. Supporting the business with things like Marketing, Human Resources, Finance, Legal and Technology, our Functions colleagues are skilled professionals whose role it is to ensure we continue to become an indispensable partner to brands everywhere.

Job Details

The Manager, Office & Facilities provides professional support (Administrative, Transactional and Procedural).

Key responsibilities include:

- Being first point of contact for head of KBS, leaders and employees on all facilities related enquiries (Systems, Policies, Processes and general guidance).
- Developing employee and customer relationships and taking the time to understand the wider needs and implications and manage expectations.
- Ensuring own office activity meets agreed service levels, customer promises, project, or process milestones and KPIs taking appropriate corrective action where required.
- Using Service systems to prioritise own workload and monitor the activities of others ensuring a team approach to service delivery.
- Be responsible for the overall security arrangements of the premises including ensuring that staff are aware of the procedures on security.
- To ensure that all statutory elements of health and safety are implied and undertaking responsibility for monitoring first aid and emergency supplies and equipment and maintaining the premises in a safe and healthy condition and to a high standard.
- Draw up maintenance schedules and set routine programmes of work for cleaning staff, premises and grounds maintenance staff to ensure consistently high standards of hygiene, cleanliness, upkeep and safety of all building and premises.
- Contract, manage and monitor the communication services costs and respective equipment ordering.
- Monitor IT-equipment needs and manage the respective ordering with IT community.
- Porto Car Fleet management - company car policy management, vendor relations, ordering and renting cars, administration of car fleet and related processes, support to employees impacted.
- Manage office capacity planning, supporting directly the KBS Head.
- Dealing with visitors, develop and maintain related procedures.
- Support in booking travel and accommodation for all employees on business travels.
- Contract management with third parties.
- Organising company events or conferences.
- Ordering office supplies.
- Dealing with correspondence, complaints and queries, preparing letters, presentations and reports.
- Implementing and maintaining procedures/office administrative systems.

Role Requirements
- A relevant degree level or equivalent.
- Experience in an administrative HR role, gained within a large and diverse HR function.
- Fluent English speaker, accurately able to read and write English and to communicate effectively with senior stakeholders and management.
- Good communication skills - ability to adjust communication approach to suit each situation.
- Organisational and problem-solving skills.
- Ability to work simultaneously and effectively to progress several different tasks.

Country

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

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