International Sales Specialist in Lisbon
2 semanas atrás
**Job Overview:**
We are seeking an experienced sales professional to join our team as a Sales Specialist in Lisbon. As a key member of our sales team, you will play a crucial role in driving business growth and revenue through effective sales strategies and techniques.
**Responsibilities:**
- Assist buyers and sellers in navigating the online marketplace, resolving issues related to transactions, listings, payments, and deliveries;
- Review and monitor listings to ensure compliance with marketplace policies;
- Support customers via multiple channels (email, chat, phone) to provide solutions and assistance;
- Identify and escalate complex issues to appropriate teams when necessary;
- Stay updated on marketplace guidelines, new features, and policy changes to provide accurate support;
- Collaborate with internal teams to improve processes and customer satisfaction;
**Requirements:**
- Native in Italian – both written and spoken;
- Proficiency in English (training will be conducted in English);
- Strong communication and problem-solving skills;
- Previous experience in customer support, e-commerce, or a similar role is a plus;
- Ability to work efficiently under pressure and handle a variety of customer requests;
- Flexibility to work rotational shifts, including nights and weekends;
**What We Offer:**
- Competitive salary range €25,000 - €35,000 per annum, depending on experience;
- Opportunities for career growth and development;
- A multicultural and inclusive work environment;
- Health insurance and other benefits;
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