Regional Business Leader
3 semanas atrás
Job Description
This role offers a rare opportunity to take on a senior leadership position within Merkle, driving business growth and success in the region. The successful candidate will possess excellent communication skills, strategic thinking, and the ability to motivate and lead high-performing teams.
About the Role
We are seeking an experienced Country Manager to lead our operations in Lisbon. As a key member of our team, you will be responsible for steering the business in line with local laws and corporate policies, ensuring operational excellence and compliance, cross-regional collaboration, people engagement and wellbeing, and managing all facets of the organization's activities within the country.
Main Responsibilities:
- Leadership and People Management: Lead and manage the overall operations of nearshore Merkle offices, ensuring strategic objectives align with corporate goals.
- Representation and Compliance: Maintain compliance with local laws and regulatory obligations, ensuring all business activities are conducted legally and ethically.
- Operational Efficiency: Increase the operational efficiency of the offices by optimizing talent acquisition strategies and managing premises costs effectively.
- Resource Management: Efficiently manage the staffing of nearshore resources on projects for DACH and EMEA clients, aiming to minimize idle time (bench) and maximize employee engagement and productivity.
- Innovation and Growth Mindset: Inspire and encourage a growth and innovation mindset within the team, focusing on new technologies and quality improvement initiatives.
- Cross-Regional Collaboration: Further the collaboration of talent across EMEA, promoting the democratization of CXM practices and knowledge sharing to enhance service delivery and client satisfaction for local and global clients.
Key Performance Indicators (KPIs):
- Compliance with local legal and regulatory standards
- Local market voluntary (and total) turnover rate
- Local market profitable growth rate YoY
- Local market chargeability and client utilization
- Optimized regional bottom line cost structure
Requirements:
- Proven experience in a leadership role within a consulting or similar business environment
- Senior leadership network in country
- Project-based agency experience
- Strong understanding of local business laws and regulatory environments
- Excellent communication, negotiation, and interpersonal skills
- Demonstrated ability to manage and motivate teams in a dynamic and high-pressure setting
- Bachelor's or Master's degree in Business Administration, Law, or related field (nice-to-have)
Salary Estimate: €80,000 - €120,000 per annum, depending on experience
Benefits: Comprehensive benefits package including health insurance, pension scheme, and generous holiday allowance
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