French Speaking Customer Service Representative

Há 7 dias


Porto, Porto, Portugal Talingual Tempo inteiro
About the Role

We are seeking a highly skilled French speaking customer service advisor to join our team at Talingual. As a customer service advisor, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and their issues are resolved in a timely manner.

Key Responsibilities
  • Provide top-notch customer service to clients via phone, email, and chat
  • Assist clients with technical issues related to cloud accounting software
  • Offer advice and guidance on how to best utilize the software
  • Work closely with the sales team to ensure seamless onboarding of new clients
  • Contribute to the development of knowledge base articles and other training materials
Requirements
  • Fluent French and English language skills
  • Previous experience in a customer service role
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and problem-solving skills
  • Ability to learn and adapt to new software and systems
What We Offer

As a customer service advisor at Talingual, you will have the opportunity to work with a dynamic team of professionals who are passionate about delivering exceptional service. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

In addition, we provide a fantastic relocation package for successful candidates, including flight reimbursement and accommodation allowance for the first 3 months. Our company culture values work-life balance, and we offer flexible working hours and a range of employee benefits to support your well-being.

Join our team and take the first step towards a rewarding career in customer service



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