French-Speaking Customer Service Representative

Há 7 dias


Porto, Porto, Portugal Cross Border Talents Tempo inteiro
Customer Service Representative - French Language

We are seeking a highly motivated and customer-focused French-Speaking Customer Service Representative to join our team in Porto. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Assist customers across various channels, including phone and other communication platforms.
  • Respond to customer inquiries related to subscriptions, billing, technical troubleshooting, and other topics.
  • Provide personalized solutions to each customer's unique situation, ensuring a high level of satisfaction with every interaction.
  • Embody the company's culture and values, contributing to a positive work environment and sharing this spirit with colleagues daily.
Requirements:
  • Proficiency in French (C2 and higher, spoken and written) is essential.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a team-oriented environment and adapt to rotating shifts, including weekends.

We offer a dynamic and fast-paced work environment, opportunities for growth and development, and a competitive compensation package. If you are passionate about delivering exceptional customer service and thrive in a multicultural setting, we encourage you to apply for this exciting opportunity.



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