Customer Service Expert
2 semanas atrás
As a Customer Service Expert at Concentrix, you will play a vital role in ensuring our clients receive exceptional service and support. Your primary responsibility will be to handle client inquiries and issues via phone, chat, and email. You will provide accurate and timely resolutions, ensuring customer satisfaction and loyalty. Our team is committed to delivering outstanding service, and we're looking for individuals who share our passion for excellence.
Key Responsibilities:
- Answer and resolve client inquiries and issues in a timely and professional manner
- Provide accurate and up-to-date information on products and services
- Collaborate with internal teams to resolve complex issues
- Continuously improve service quality and efficiency
What We Offer:
- Full-time employment with a competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Flexible working arrangements to suit your needs
Requirements:
- Fluent written and spoken Swedish and English
- Excellent communication and interpersonal skills
- Previous experience in customer service or a related field
- Able to work in a fast-paced environment
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