French Customer Service Representative
Há 3 dias
Company Overview
">We are Cross Border Talents, a dynamic and multicultural company that values diversity and inclusivity. Our mission is to provide exceptional customer service to our clients while fostering a collaborative and supportive work environment.
">About the Job
">We are currently seeking a French-speaking customer service representative to join our team in Porto. As a key member of our support team, you will be responsible for handling customer inquiries via phone, email, and chat.
">Key Responsibilities
">- ">
- Respond to customer inquiries in a timely and professional manner.">
- Address and resolve product or service-related questions and issues.">
- Provide friendly and professional support to ensure customer satisfaction.">
- Work closely with internal teams to provide swift and effective solutions.">
- Follow up to ensure all customer issues are resolved.">
- Maintain accurate records of customer interactions.">
Requirements
">- ">
- Native-level proficiency in French.">
- Strong communication skills and a customer-focused attitude.">
- No previous experience required.">
What We Offer
">We offer a competitive salary of approximately €25,000 per year, depending on qualifications and experience. Additionally, we provide a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and personal development.
">Why Join Us?
">As a customer service representative at Cross Border Talents, you will have the opportunity to work with a diverse team of professionals who share your passion for delivering exceptional customer service. You will also have access to ongoing training and development opportunities to help you grow in your career.
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