Senior CRM Strategic Lead
Há 23 horas
We are looking for a seasoned professional to lead our CRM services expansion and innovation efforts. As a Senior CRM Strategic Lead, you will play a pivotal role in driving engagement among key stakeholders, promoting best practices, and piloting new services.
Key Responsibilities- Design and deploy the CRM service strategy and roadmap based on aligned priorities.
- Sustain the service operating model, promoting standards, best practices, technology, KPI & value framework.
- Connect with Business Partners to advise and support them on the operationalization of their marketing strategy.
- Prepare and analyze services business case, scope of work, high-level plan, governance, risks.
- Anticipate innovation opportunities and define service roadmap.
- Drive service pilots, measuring success criteria, promoting success stories and launch communication.
- Ability to quickly understand business needs, expectations, and opportunities.
- In-depth understanding of the end-to-end CRM delivery process.
- Professional leadership experience in CRM production.
- Good communication and relationship skills.
- Successful experience with FMCG companies.
- Intrapreneur experience to innovate and create new services in a multi-cultural, multi-market world.
- Startup or innovation background in consumer product, insights or marketing environments is a definite plus.
- Development of expertise in Nestlé's Shared Services Business.
- Immersion in a culturally diverse team.
- Local and International Exposure.
- Flexible working environment.
- Engagement and wellbeing activities.
- Competitive salary: $80,000 - $110,000 per year.
- Annual bonus according to your performance.
- Flex Benefits - At NBS you can choose what benefits are more suitable for you.
- Make part of the Nestlé Club and get discounts in several partners.
- Free coffee at the office.
- Shop with special discounts for employees.
- Company equipment according to professional needs.
- Medical Support available at the Office.
- E-learning courses and training programs to get you where you aim to be.
- Career progression and possibilities for International Career.
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