Nestlé Consumer Services Expert
3 semanas atrás
**Job Summary**
Nestlé Consumer Services Expert will assist Nestlé consumers with questions and doubts when using our products and services.
Responsibilities:
- Resolve possible customer queries, recommend solutions, and guide product users through features and functionalities as per standard procedure.
- Respond to customer queries through phone and written channels in a timely and accurate way.
- Identify customer needs and help customers use specific features.
- Report product malfunctions.
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