NOC Engineer

2 semanas atrás


Lisboa, Lisboa, Portugal 1Global Tempo inteiro
Job Title:

NOC Engineer (Front Office Engineer)

Job Description:

At 1GLOBAL, we are seeking a talented NOC Engineer (Front Office Engineer) to join our team. The ideal candidate will have a strong background in telecommunications and network operations, with excellent analytical and problem-solving skills.

Key Responsibilities:
  • Provide first/second-tier support for failures on platforms/services, following established procedures.
  • Address internal/external support requests via agreed processes and interfaces.
  • Maintain a repository of documentation, configuration, and procedures to effectively operate systems, platforms, and services.
  • Collaborate with Customer Facing teams, including Customer Services and Service Delivery Managers.
Qualifications:
  • Technical Requirements:
    • Degree in Telecom Engineering or Computer Science or equivalent experience.
    • Proven experience on CORE/RAN network troubleshooting.
    • Proficient in English and great ability to communicate clearly and concisely.
  • Personal Qualities:
    • Able to work independently, with minimum supervision.
    • Strong analytical capabilities with a customer-focused mindset.
    • Team player mentality to be part of a large, multi-cultural environment.

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