Customer Experience Director

Há 1 mês


Aveiro, Aveiro, Portugal Damco Spain Sl Tempo inteiro

Maersk, a global leader in integrated logistics, is embarking on a bold new direction to become a truly end-to-end logistics service provider. We are pioneers in logistics, and our journey is marked by innovation and transformation. Our aim is to redefine the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

As a key player in this ambitious venture, we are seeking a seasoned professional to join our team as a Customer Experience Team Leader. This role presents an exciting opportunity to make a positive impact on our customers and drive business growth. If you have a proven track record of delivering exceptional customer experiences, possess a data-driven mindset, and thrive in a fast-paced environment, then we want to hear from you

At Maersk, we believe that our people are the backbone of our success. We invest heavily in talent development initiatives and offer competitive benefits to ensure our employees feel valued and empowered. As a member of our team, you will be part of a dynamic and inclusive workplace where diversity and inclusion are deeply ingrained in our culture.

Your primary responsibility will be to lead a high-performing team and deliver consistent results in line with our brand promise. You will be responsible for monitoring, analyzing, and directing activities across the entire supply chain, ensuring seamless execution and continuous improvement. Your expertise will be crucial in driving commercial pipeline management, planning, tracking, customer service, quality, operational excellence, and finance.

To succeed in this role, you must have a strong understanding of operational processes, excellent communication and social skills, and the ability to convey a sense of urgency. You should also be well-organized under pressure, able to work collaboratively as part of a team, and demonstrate persistence in overcoming obstacles.

We estimate the salary for this position to be around €80,000 - €110,000 per annum, commensurate with experience and qualifications. The exact figure may vary based on your background and performance. However, rest assured that you will be fairly compensated for your hard work and dedication.

If you are a motivated individual who thrives in a dynamic environment, has a passion for delivering exceptional customer experiences, and possesses the skills and expertise we're looking for, please submit your application. We look forward to hearing from you

About Us: Maersk is a global leader in integrated logistics, committed to making trade more open, inclusive, and sustainable. We strive to create equitable and inclusive workplaces where every individual can have a sense of belonging. Our vision is to become a truly end-to-end logistics service provider, offering intelligent solutions for customers worldwide.


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