Technical Customer Advocate for Cloudflare's Pre-Sales Solutions Engineering

Há 23 horas


Lisboa, Lisboa, Portugal Cloudflare Tempo inteiro

About Us
At Cloudflare, we are on a mission to build a better Internet. Our network powers millions of websites and properties, ranging from individual bloggers to Fortune 500 companies. We protect and accelerate any Internet application without adding hardware, installing software, or changing code.

Job Overview
We're seeking a Technical Customer Advocate to join our Pre-Sales Solutions Engineering team. As a key member, you will aid customers and work closely with teams at Cloudflare to deliver scalable solutions for their needs.

Key Responsibilities
* Aiding customers as the technical advocate within Cloudflare* Collaborating with Sales, Product, Engineering, and Customer Support teams* Identifying challenges and pain points faced by customers* Developing a broad knowledge of Internet performance and security technology* Staying up-to-date with product innovation and emerging trends in Security

Requirements
* 5-10 years of experience in the IT industry* Previous experience in pre-sales SE or consulting roles* Excellent communication and presentation skills in English* Ability to manage projects, prioritize tasks, and meet deadlines* Demonstrated empathy with customers and understanding of how they make buying decisions* Knowledge of competitive landscape for DDoS, CDN, Performance, DNS, Developer platform, or Zero-Trust/SASE service providers

Bonus Requirements
* Travel requirements: 10-15 days per quarter (no travel restrictions)* Polish language skill to a business conversation level* Experience with scripting languages (e.g., Python, JavaScript, Bash) and a desire to expand those skills

What We Offer
* Estimated annual salary: $120,000-$180,000 based on location and experience* Opportunities for growth and development in a diverse and inclusive team* Access to resources and training to support your success* A chance to work on high-profile projects and contribute to the company's mission

About You
We're looking for a curious and empathetic individual who is committed to developing themselves and learning new skills. If you're passionate about delivering exceptional customer experiences and staying up-to-date with the latest trends in technology, we encourage you to apply.


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