Customer Service Representative with German Language Expertise
Há 5 dias
Overview
At Smart-Recruitments, we're seeking a highly skilled Customer Service Representative to join our team in Lisbon. This exciting opportunity allows you to leverage your fluency in German and strong communication skills to deliver exceptional customer experiences for top global brands.
Salary
The estimated monthly salary for this position is €2,500 - €3,000, depending on experience.
Job Description
This role involves communicating with customers via phone, chat, and email in German, while maintaining professionalism and empathy. You will be responsible for resolving cases efficiently, ensuring quick resolution, and working towards achieving targets set by both the client and the company.
Required Skills and Qualifications
To succeed in this role, you'll need:
- Fluency in German (native level)
- Proficient English communication skills
- Strong communication, interpersonal, and problem-solving abilities
- Basic computer knowledge and technical skills
- Ability to multitask effectively
- Team-oriented with the ability to thrive in a fast-paced environment
Benefits
We offer comprehensive relocation support to Lisbon, including health benefits and various discounts. Our team provides full training by certified instructors, and opportunities for career advancement and professional development are available.
Additional Information
Please note that you are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.
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