Customer Support Representative
Há 1 mês
Job Description: We are seeking a highly skilled Customer Support Agent to join our team at Jujur. The ideal candidate will be fluent in Russian (C1) and Polish (B2), with previous experience in customer-facing roles. Key responsibilities include communicating with customers, ensuring satisfaction, and providing professional support. Additionally, the successful candidate will be able to troubleshoot issues, collaborate with specialists, and maintain administrative forms. We offer an excellent remuneration package, a dynamic and creative work environment, and opportunities for growth and development.
Responsibilities:
- Communicate with customers through various channels
- Ensure customer satisfaction and provide professional support
- Handle customer complaints and provide solutions
- Collaborate with specialists to solve issues
- Maintain administrative forms
Requirements:
- Fluent in Russian (C1) and Polish (B2)
- Previous experience in customer-facing roles
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
What We Offer:
- Excellent remuneration package
- Dynamic and creative work environment
- Opportunities for growth and development
Location: Lisbon, Portugal. Employment Type: Full-time.
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