Customer Support Representative for a Multinational Company in Porto

Há 11 horas


Porto, Porto, Portugal Cross Border Talents Tempo inteiro

We are seeking a French Customer Support Specialist to join our team in Porto. This is an exciting opportunity for a local French speaker who is passionate about delivering exceptional customer service.

About the Job

This is a full-time position with a schedule from Monday to Saturday, rotating shifts (7 AM - 7 PM). As a Customer Support Representative, you will be responsible for assisting customers with subscription, billing, technical troubleshooting, and other inquiries.

Key Responsibilities:
  • Assist customers with subscription and billing inquiries
  • Provide personalized solutions to resolve customer issues
  • Handle incoming calls and provide exceptional service
Requirements:
  • Fluent French (C2) native or advanced proficiency
  • Positive attitude, strong communication skills, and a passion for helping customers
Perks & Benefits:
  • Meal Allowance: €10 per day
  • Performance Bonus: up to 20% of annual salary
  • Private Medical Insurance after 4 months
  • Transportation Reimbursement

We offer a competitive salary of approximately €25,000 per year, plus benefits. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply now.



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