Language Learning Advisor
2 semanas atrás
About the Company
goFLUENT is revolutionizing the language learning industry by providing a unique digital training experience for global companies.
We are a mission-driven SaaS company that believes in equal opportunities for all employees, regardless of their native language. Our team of experts is passionate about helping businesses achieve success through effective communication.
Job Description:
The ideal candidate will have excellent customer service skills and be able to communicate effectively with clients from diverse backgrounds.
You will work closely with the Sales/Customer Success Management Team to provide guidance on language programs and ensure client satisfaction.
Key Responsibilities:
Manage relationships with clients/learners taking goFLUENT lessons/trainingAssist learners who need help via calls or emails as prescribed by documented processes and/or supervisor's guidanceResolve customer complaints and issuesFollow up on client progress and conduct demo callsRequirements:
To succeed in this role, you must possess strong oral and written communication skills in both English and Spanish, along with advanced level proficiency in English and good command of MS Office and Google tools.
Additional qualifications include problem-solving, teamwork, adaptability, and effective communication skills.
Benefits:
This position offers a competitive salary range of $45,000 - $65,000 per annum, depending on location, plus additional benefits such as health insurance, retirement plans, and paid time off.
About the Job:
In this role, you will have the opportunity to make a real impact on our clients' language learning journeys while working in a dynamic and international environment.
If you're passionate about delivering exceptional customer service and have a passion for languages, we encourage you to apply for this exciting opportunity.
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