Scaling Customer Experience Manager

Simplify Customer Success with ZendeskAre you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships and driving growth?As a Customer Success Manager at Zendesk, you'll play a crucial role in helping our customers achieve their goals and succeed in the ever-evolving world of customer service.You'll...

Your Career PathWe are looking for talented individuals who are passionate about delivering exceptional customer experiences. As a key member of our team, you will have the opportunity to develop your skills and expertise in areas such as:Technical skill development: Learn to navigate Zendesk's platform and become familiar with key features, integrations,...

Job DescriptionAt SuperAwesome, we're passionate about building innovative solutions that help brands connect with their audience. As a Data Engineer, you will play a key role in scaling our data solutions to meet the demands of our growing business. You will work closely with our cross-functional teams to design and implement features and services that...

Key ResponsibilitiesTeam Leadership: Recruit, train, and manage a high-performing team of early-career Customer Success Associates. Foster a culture of collaboration, accountability, and continuous improvement.Performance Management: Set performance goals and KPIs for team members, regularly assess performance, provide constructive feedback, and conduct...

About the RoleThe Customer Sales Executive will play a crucial part in our Customer Service team, contributing to sales and retention targets.Main Responsibilities:To provide top-notch service to customers, covering phone, email, and chat communication channels.Deliver accurate product information and advice to ensure customer satisfaction.Identify and...

OverviewAt Phiture, we're dedicated to fostering an environment that nurtures growth, innovation, and meaningful connections with our customers. As we continue to enhance our Global Scaled Customer Success team, we are looking for a passionate Team Manager to lead our entry-level Scaled Customer Success Associates, guiding them as they help customers unlock...

Axians Portugal is seeking a highly skilled Critical Situation Manager to join our team. This role involves managing Premier Customers' and Partners' Critical Situation incidents, ensuring timely and effective response to internal and external customer needs.The RoleWe are looking for a seasoned professional with excellent organizational skills, fluent in...

The Customer Experience Manager role at Randstad Portugal involves working with the Exhibitions, Events & Protocol (GV) teams to craft exceptional customer experiences for Airbus. As part of this role, you will be responsible for managing the end-to-end invitation process, ensuring timely and accurate delivery of event information to participants.Key...

Customer Experience ManagerVida Plena is a hospitality group that strives to make every guest and team member feel at home. Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy and positive energy.We pride ourselves on delivering warm experiences, fostering a diverse and inclusive atmosphere, serving...

Customer Sales Executive - Dutch - RotterdamOur client is an international company in the Rotterdam area.Responsibilities/TasksAs a Customer Sales Executive you are an integral part of the Customer Service team. You will assist the department with reaching sales and retention targets, being in control of the daily workload and providing excellent...

We are Klass Wagen: A dynamic and innovative Rent a Car company committed to delivering exceptional customer experiences. With over 10 years of experience in the car rental industry, we operate a fleet of over 7000 cars across Romania, Hungary, and Portugal.Our Mission: To drive growth by leveraging digital marketing, product management, and UX design to...

Our client is an international company in the Rotterdam area.Responsibilities/TasksAs a Customer Sales Executive you are an integral part of the Customer Service team. You will assist the department with reaching sales and retention targets, being in control of the daily workload and providing excellent service.Your day-to-day:Providing excellent service...

About This Role:As a Customer Experience Manager at Wolford, you will be responsible for accompanying our customers on their journey into the world of Wolford. With charisma and a natural enthusiasm for luxury goods, you will provide expert individual advice to our customers and offer them a unique shopping experience. You will engage new customers for our...

Customer Experience Manager - CRM Expert, LisbonClient:Location:Lisbon, PortugalJob Category:Other-EU work permit required:YesJob Reference:fe02641337d8Job Views:41Posted:23.01.2025Expiry Date:09.03.2025Job Description:Our client is an international organization committed to defending and ensuring the fundamental rights of young people, working to guarantee...

We are seeking a Customer Experience Manager to help our clients achieve maximum value from our product. In this role, you will oversee a significant portfolio of accounts, ensuring customer satisfaction and growth across multiple stakeholders and decision-makers.The ideal candidate will have experience in Customer Success, Account Management, or Account...

Job Overview:Savoy Signature is seeking a skilled Customer Experience Manager (CEM) to join our dynamic hotel collection.Reporting directly to the Chief Commercial Officer (CCO), the CEM will be responsible for:Assisting the Board of Directors with supervising and overseeing the strategy, planning and execution of the Savoy Signature (SS) overall Customer...

Overview\We are a global technology company specializing in fleet management software. With over 30 years of experience in the rent a car business, we have developed a deep understanding of customer needs and expectations. Our goal is to provide a world-class solution that meets the unique requirements of each client.\Your Key Responsibilities\The Onboarding...

Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...

Customer Labs supports a leading BPO player in the industry to increase their Italian-speaking customer service team for a global search engine. As an Italian-speaking customer support specialist, you will handle customer inquiries related to product features, technical issues, and other questions.Your Role:Respond to customer requests via phone, email,...

**About Emotion**We are a global technology company delivering comprehensive fleet management software for the rental, leasing, and mobility sectors. With over 30 years of experience, our expertise has made us a key to business success. We continuously improve our software thanks to customer dialogue and adaptations.**Our Mission**We strive to provide a...