Customer Experience Manager

About the RoleThe Customer Sales Executive will play a crucial part in our Customer Service team, contributing to sales and retention targets.Main Responsibilities:To provide top-notch service to customers, covering phone, email, and chat communication channels.Deliver accurate product information and advice to ensure customer satisfaction.Identify and...

Axians Portugal is seeking a highly skilled Critical Situation Manager to join our team. This role involves managing Premier Customers' and Partners' Critical Situation incidents, ensuring timely and effective response to internal and external customer needs.The RoleWe are looking for a seasoned professional with excellent organizational skills, fluent in...

The Customer Experience Manager role at Randstad Portugal involves working with the Exhibitions, Events & Protocol (GV) teams to craft exceptional customer experiences for Airbus. As part of this role, you will be responsible for managing the end-to-end invitation process, ensuring timely and accurate delivery of event information to participants.Key...

Customer Experience ManagerVida Plena is a hospitality group that strives to make every guest and team member feel at home. Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy and positive energy.We pride ourselves on delivering warm experiences, fostering a diverse and inclusive atmosphere, serving...

We are Klass Wagen: A dynamic and innovative Rent a Car company committed to delivering exceptional customer experiences. With over 10 years of experience in the car rental industry, we operate a fleet of over 7000 cars across Romania, Hungary, and Portugal.Our Mission: To drive growth by leveraging digital marketing, product management, and UX design to...

About This Role:As a Customer Experience Manager at Wolford, you will be responsible for accompanying our customers on their journey into the world of Wolford. With charisma and a natural enthusiasm for luxury goods, you will provide expert individual advice to our customers and offer them a unique shopping experience. You will engage new customers for our...

Customer Experience Manager - CRM Expert, LisbonClient:Location:Lisbon, PortugalJob Category:Other-EU work permit required:YesJob Reference:fe02641337d8Job Views:41Posted:23.01.2025Expiry Date:09.03.2025Job Description:Our client is an international organization committed to defending and ensuring the fundamental rights of young people, working to guarantee...

We are seeking a Customer Experience Manager to help our clients achieve maximum value from our product. In this role, you will oversee a significant portfolio of accounts, ensuring customer satisfaction and growth across multiple stakeholders and decision-makers.The ideal candidate will have experience in Customer Success, Account Management, or Account...

Job Overview:Savoy Signature is seeking a skilled Customer Experience Manager (CEM) to join our dynamic hotel collection.Reporting directly to the Chief Commercial Officer (CCO), the CEM will be responsible for:Assisting the Board of Directors with supervising and overseeing the strategy, planning and execution of the Savoy Signature (SS) overall Customer...

The Intelligent Heart of Customer ExperienceWe built Zendesk software to bring a sense of calm to the chaotic world of customer service. Today, we power billions of conversations with brands you know and love. As a Scaling Customer Experience Manager at Phiture, you will collaborate with associates to shape approaches for engaging with a diverse range of...

Overview\We are a global technology company specializing in fleet management software. With over 30 years of experience in the rent a car business, we have developed a deep understanding of customer needs and expectations. Our goal is to provide a world-class solution that meets the unique requirements of each client.\Your Key Responsibilities\The Onboarding...

Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...

Customer Labs supports a leading BPO player in the industry to increase their Italian-speaking customer service team for a global search engine. As an Italian-speaking customer support specialist, you will handle customer inquiries related to product features, technical issues, and other questions.Your Role:Respond to customer requests via phone, email,...

About This RoleWe are seeking an experienced Customer Experience Manager to join our team in Lisbon, Portugal. In this role, you will be responsible for managing invitations and registration processes for Airbus events, exhibitions, and conferences.Key Responsibilities:End-to-end invitation management: Design, distribution, reminders, surveys, and data...

Customer Support Specialist OpportunityWe are seeking a highly skilled and Italian-speaking Customer Support Specialist to join our team at Customer Labs. This role will be based in Lisbon or remote, with flexible working hours and a competitive salary package.About the RoleThis is an exciting opportunity for an Italian-speaking professional to provide...

Job Description:We are seeking a highly skilled Customer Experience Manager to join our team at Buscojobs Portugal. The ideal candidate will be responsible for planning, developing, and facilitating internal training for new and existing personnel.Responsibilities:Develop and implement effective training programs to enhance the skills and knowledge of our...

About the RoleThe Senior Contact Center Manager oversees the provision of services, taking immediate decisions on the floor to drive key performance indicators (KPIs). This senior role involves managing a team of 1st Line Managers and ensuring compliance with all principles of the TOPS methodology.ResponsibilitiesDevelop plans to achieve objectivesKPI...

We are looking for a Customer Experience Manager to oversee the delivery of exceptional customer experiences for European clients.Job Description:The successful candidate will have excellent communication and interpersonal skills, as well as strong computer literacy.Key Responsibilities:Manage multiple customer inquiries efficiently and...

Job DescriptionWe are recruiting for a Customer Success Manager (m/f) - Hybrid (Lisbon) position within our internal team/client. The ideal candidate will have a Bachelor's degree in a relevant field such as Business, Computer Science, Software Engineering, or a related discipline.The successful candidate will have at least 5 years of experience as a Project...

TN Portugal OverviewWe're a forward-thinking car rental company dedicated to driving innovation and leadership in leisure travel. With a rich history spanning over a decade, our fleet of 7000+ cars serves customers in Romania, Hungary, and Portugal.Our commitment to customer satisfaction has earned us a loyal customer base and recognition within the...